Senior Commercial Director Job at Four Seasons (Marrakech-Menara)

Job Description

The Senior Commercial Director (CD) is a part of the Hotel/Resort Leadership team that is collectively responsible for making key strategic and operational decisions for the Hotel or Resort. The CD oversees all commercial activities with the support of teams including: sales, revenue management and public relations. Oversight of catering and reservations is also recommended and there may be exceptions, which are site specific. Leadership role focuses on all sales, marketing and product development activities to ensure strategies yield maximum revenue for rooms, F&B, Spa and other revenue streams and support brand clarity (DNA) throughout the hotel.

Job Responsibility

Build, lead, coach, train and develop a strong team with the assistance of the Director of Sales and Director of Catering / Events / Conference Services, incorporating existing talent and recruiting new team members where necessary
Build trust and confidence with stakeholders: Ownership, Home Office (Area or Regional DOHM, Marketing Leadership Team, RVP), PC and hotel team
In conjunction with the General Manager provide direction on pricing, Revenue Management (RM), MarCom, Rooms and Catering sales strategy and tactics
Understand the different needs of market segments and implement strategies/programs as appropriate to maximize revenue generation and profitability
Develop and implement the Annual Marketing Plan and budget process
Develop Public Relations Strategy and oversee updates and execution in conjunction with PRD
agency or corporate PR support
Establish goals and monitor performance to meet property revenue objectives
Develop and maintain a succession plan for management positions in Sales, Catering, Public Relations and Revenue Management

Requirements

Bachelor’s degree in business, Marketing, or Hospitality Management
Minimum of five years’ experience in a senior commercial leadership role within luxury hospitality
Strong financial and analytical acumen
Effective leadership capabilities
Team player: ability to forge solid working relationships with peers, agencies and property-based personnel
Ability to think critically and evaluate best possible solutions, resources and procedures to implement priorities
Flexibility to travel and represent the hotel as required

What we offer

Competitive salary and a comprehensive benefits package
Opportunities for professional growth and development, with access to world-class training programs
Career opportunities and international transfer
Complimentary stays at Four Seasons Hotels and Resorts worldwide
Complimentary dry cleaning for business attire
Complimentary employee meals

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