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We are seeking an experienced Senior Commercial Auto Claims Adjuster to handle moderate to complex commercial auto claims, including liability, bodily injury, and property damage exposures. This role plays a key part in ensuring high-quality claims outcomes through thoughtful analysis, sound judgment, and proactive communication. The ideal candidate brings a strong technical claims background, confidence in decision-making, and the ability to manage files efficiently while maintaining compliance with regulatory and internal standards.
Job Responsibility:
Manage a full caseload of commercial auto claims from assignment through resolution
Oversee and evaluate commercial auto liability claims administered by third-party administrators (TPAs)
Conduct comprehensive investigations, including coverage analysis, liability assessment, and damage evaluation
Set, monitor, and adjust claim reserves accurately and timely
Communicate effectively with TPAs, insureds, claimants, attorneys, and vendors
Negotiate settlements within assigned authority levels
Ensure adherence to internal guidelines, best practices, and applicable regulatory requirements
Maintain clear, accurate, and well-documented claim files
Partner with underwriting, legal, and leadership teams as needed to support claim outcomes
Requirements:
5+ years of experience handling commercial auto claims, including bodily injury exposure
Strong working knowledge of California insurance regulations and claims handling practices
California Claims Adjuster License preferred
Excellent communication, negotiation, and organizational skills
Ability to work independently while effectively managing multiple priorities
Proficiency with claims management systems and standard office software
Ability to work onsite in a Los Angeles office environment
What we offer:
Comprehensive Medical, Dental, and Vision coverage
Employer-paid life insurance and supplemental life options
Long-term disability insurance
Flexible Spending Account (FSA)
Retirement programs including 401(k) with employer match and Employee Stock Ownership Plan (ESOP)
Transit reimbursement programs
Professional development and growth opportunities
Onsite fitness center with group classes (where applicable)
Early wage access program
Employee discount programs across travel, entertainment, wireless services, and technology