Senior Commercial Account Handler Job at Lawes Consulting Group (London)

Senior Commercial Account Handler

This role is designed to assist client with day to day requirements (MTA’s, docu...

Location

United Kingdom , East Grinstead

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

5+ years’ experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability)
Ideally, Cert CII Qualified
A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills coupled with a keen eye for detail
Previous experience with Acturis is highly beneficial
Able to interpret policy wordings and draw accurate conclusions
A full driving licence would be beneficial for future client visits

Job Responsibility

Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
Proactively develop a pipeline of referrals from existing clients to obtain new business
Working with clients to expand and develop their coverage to ensure they have the right cover
Liaising with the broking and support team to ensure all documentation is accurate
Actively negotiating with Underwriters as required to secure the best terms
Working in a compliant and timely manner on all cases
Ensuring Retention levels and income targets are achieved
Working with the regional management team to achieve business objectives and support with the development of colleagues

What we offer

A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service)
Flexible benefits access post probation
Access to the annual share save scheme
Full support (including funding) for professional qualifications (post probation)

Fulltime

Senior Commercial Account Handler / Broker

We're looking to add a Commercial Account Handler / Senior Account Handler to th...

Location

United Kingdom , Whyteleafe, Surrey

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Strong grounding and understanding of commercial Insurance products particularly property, casualty and motor
Proficient in the use of the Acturis system and have previous experience in using insurer and broker portals alongside e-traded systems
Good working knowledge of Microsoft office applications particularly Outlook, Word and Excel
Confident in dealing with stakeholders at all levels
Strong communication (both written and verbal), negotiation, sales and IT Skills

Job Responsibility

Manage the day to day servicing of a book of commercial insurance clients across a variety of insurance lines and products
Assist in the preparation renewal reports, process mid-term adjustments and support our clients with policy documentation, alongside supporting on any queries they may have
Work with our clients, responding to queries promptly and finding appropriate resolutions for our customers
Liaise with underwriters and insurers alike, to obtain the best terms from the market and ultimate outcomes for our clients
Maintain accurate client records in line with company process and procedures, complying always with the FCA guidelines
Actively seek out new business opportunities, ensuring our new customers and their business are adequately protected
Want to learn and develop your skills supported by the regional leadership team

What we offer

Negotiable basic salary
25 days holiday + Bank Holidays
Pension
Death in Service
Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)
Full support for your professional development (including fully funded qualifications)

Fulltime

Senior Commercial Key Account Handler

We are currently looking for a Senior Commercial Key Account Handler to join our...

Location

United Kingdom , Orpington

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Commercial Insurance Broking experience
Negotiation skills
Effective communication - both written and verbal
Ability to work alone and as part of a team
High attention to detail
Form and develop strong insurer and client relationships
High level customer service skills
Time management and organisational skills
Analytical and problem solving skills

Job Responsibility

Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets
Obtaining new business/renewal terms, negotiating and closing with Insurers
Create documents for new customers, along with any mid-term adjustments and renewals information too
Ensure all customer details are recorded accurately and entered onto system in a timely fashion
Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs
Attending customer meetings and preparing meeting minutes
Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards
Manage all day-to-day queries, renewals, amendments and mid-term adjustments
Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth
Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team

What we offer

Wide range of additional addon benefits and discounts

Fulltime

Commercial Corporate Account Handler

Lawes Consulting Group are partnering with a well-established and very well-resp...

Location

United Kingdom , Manchester

Salary:

45000.00 - 50000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven experience in a commercial insurance role
Strong knowledge of UK commercial insurance products
Confident communicator with excellent client-facing skills
Ability to work independently and as part of a team
Cert CII qualification desirable (or willingness to work toward it)
A proactive, driven, and customer-first mindset

Job Responsibility

Respond to new business enquiries, gather required information, and support the preparation and presentation of quotes
Deal with MTAS, Renewals
Liaise with insurers to secure competitive terms that align with client needs and expectations
Assist with onboarding new clients, ensuring all documentation and communications are accurate, timely, and professional
Support early-stage client relationships by identifying opportunities for additional coverage and helping to create a smooth and positive customer experience
Develop and maintain effective relationships with insurer partners
Assist in market presentations and negotiations under the guidance of senior colleagues
A clear path of progression to step into an Account Executive role

What we offer

bonus

Fulltime

Senior Rural Insurance Account Handler

A leading insurance provider is seeking a Rural Insurance Account Handler to joi...

Location

United Kingdom , Perth

Salary:

40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in Farm & Estates, Commercial, or Personal Lines Insurance
Strong customer service skills and client-focused approach
Excellent communication, organisational, and relationship-building skills
Good standard of general education
Motivated to pursue professional qualifications

Job Responsibility

Manage a portfolio of rural clients, ensuring high-quality customer service
Build and maintain strong relationships with clients and stakeholders
Handle all aspects of policy servicing, renewals, and endorsements
Support clients with tailored insurance solutions across Farm, Estates, and associated lines
Maintain accurate records and ensure compliance with internal and regulatory standards

What we offer

Career development and support for nationally recognised insurance qualifications
Opportunities for progression in a growing Rural Division
Collaborative, supportive culture
Flexible working and reasonable adjustments available

Fulltime

Commercial Account Executive

We are seeking a highly motivated and experienced Commercial Account Executive t...

Location

United Kingdom , Nottinghamshire

Salary:

60000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Extensive knowledge of commercial insurance products
Proven experience in an Account Executive or Senior Account Handler role within a broking environment
Demonstrated ability to build strong and sustainable client relationships
Proven track record in sales and achieving growth in commercial insurance
Excellent communication and negotiation skills
Strong organisational and self-management abilities
Cert CII qualified or working towards Dip CII
Full driving licence and access to a car for business use

Job Responsibility

Managing a portfolio of existing clients and developing new business opportunities
Meeting and exceeding Key Performance Indicators (KPIs) such as new business, renewals, cross-selling, retention ratios, and profitability
Conducting client meetings to identify needs and provide tailored insurance solutions
Negotiating with insurers to secure the most appropriate coverage for clients
Presenting recommendations and insurance options to clients and closing sales
Ensuring compliance with FCA regulations and company policies
Handling complaints in accordance with company procedures and regulatory requirements
Building and maintaining strong relationships with clients, insurers, and underwriters
Conducting regular training and professional development to stay updated on industry standards and regulations
Maintaining accurate and compliant records of all client interactions and transactions

What we offer

Competitive salary with performance-based incentives
Opportunities for professional development and support for industry qualifications
A supportive and collaborative work environment
Access to a company car allowance or mileage reimbursement for business travel
Comprehensive health and wellness benefits
Generous holiday allowance

Fulltime

Principal Technical & Complex Claims Leader

Are you looking for a new challenge? Fancy helping us shape the future of motor ...

Location

United Kingdom , Manchester

Salary:

Not provided

Prima

Expiration Date

Until further notice

Requirements

Senior Leadership: 10+ years of senior leadership experience within the UK Motor Insurance market, either at a large UK insurer, MGA, or InsurTech
Transformation Experience: Demonstrated experience of leading major claims transformation activity, with a proven track record of designing, scaling and/or restructuring Complex Claims functions
Financial Acumen: Deep expertise in managing multi-million pound Complex Claims portfolios
proven ability to set reserving philosophies, establish appropriate authority limits, and manage the financial levers that drive Loss Ratio performance
Subject Matter Expertise: Advanced knowledge of all areas of Complex Claims, including Large Loss, Complex Bodily Injury, Credit Hire indemnity strategy, Case Law, Litigation Management
Entrepreneurial Approach: Demonstrably "can-do" mindset
able to effectively operate within a fast-paced MGA environment
Tech-forward Mindset: Strong strategic grasp of how advanced technology (including AI, Machine Learning, and Advanced Data Science) can be used to disrupt and reinvent traditional claims handling processes for the better
People Leadership / Gravitas: Proven ability to lead and inspire a team of ambitious Domain Managers, and Technical Claims Specialists
Cross-functional Influence: Highly adept at working transversally across different functional areas to drive collaboration and ensure effective progress

Job Responsibility

Functional Design & Build: Work with the Head of Claims UK to design, direct, and execute the internalisation strategy for Technical & Complex Claims
lead the transformation agenda across the Technical & Complex Claims set of domains as we internalise
Build and lead a capable team of high-calibre Technical Claims Specialists across High-Value Claims, Large Loss, Complex Bodily Injury, and Third-Party Property Damage / Credit Hire
As we internalise and scale the overall functions, this role will lead a team of Managers responsible for each of these individuals domains of in-function expertise
Establish strong processes across Technical Claims to ensure case strategies are effective, proactive, and focused on commercially-aware settlement
Technical Claims Leadership: Act as the ultimate point of authority on Technical Claims topics, providing evidence-based advice and recommendations on case strategies, technical referrals, and other areas of relevant subject matter expertise
Hold joint accountability (with the Head of Claims UK) for financial performance of the Complex & Technical Claims portfolio
define and embed our reserving philosophy, proactively manage indemnity spend, minimise leakage, and directly influence the firm’s Loss Ratio performance
Complex Claims / Referrals Management: Act as a senior point of escalation for Claims exceeding individual specialist handlers’ authority limits
ensure that key case decisions are effective, facts-based, and well-considered

What we offer

Private healthcare
Gym discounts
Wellbeing programs
Mental health support

Fulltime

Managing Director, Integrated Operations

The Integrated Operations Division is the operational core of SFO, responsible f...

Location

United States , San Francisco

Salary:

238342.00 - 304122.00 USD / Year

City and County of San Francisco

Expiration Date

Until further notice

Requirements

Possession of a baccalaureate degree from an accredited college or university
Six (6) years of managerial experience at a commercial service airport involving airport operations, maintenance, safety and security, and customer service. All experience must include supervisory functions
Possession of a valid Class C Driver's License. A California license must be obtained prior to appointment. Employees are required to maintain a satisfactory driving record.

Job Responsibility

Establishes and advances a cohesive division-wide strategy aligned with SFO's enterprise goals
Cultivates a performance culture grounded in safety, mission-readiness, continuous improvement
Leads organizational design and strategic resource allocation across a $65 million portfolio
Drives enterprise-wide advances in operational systems, technology integration, and interdivisional coordination
Serves as a trusted advisor to the COO and Airport Director
Provides senior executive oversight of the AIOC
Sets the strategic framework for AIOC performance
Champions sustained investment in AIOC technology, data infrastructure, and operational systems
Ensures the AIOC functions as the connective tissue between SFO's operational divisions, airline and concessionaire partners, federal agencies, and the City's emergency management architecture
Oversees the design and execution of joint operational exercises and full-scale drills

What we offer

Employee Benefits Overview referenced

Fulltime

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Senior Commercial Account Handler

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