Senior Collections Specialist, Robert Half

Robert Half

Location:
United States, Minot

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Senior Collections Specialist to join our team on a contract to hire basis. Robert Half connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions.

Job Responsibility:

Monitor and manage an accounts receivable portfolio to ensure timely collection of outstanding balances
Contact customers by phone, email, or mail to follow up on overdue payments
Review daily credit limits and take appropriate actions for overlimit customers
Research and resolve billing discrepancies, disputes, and payment issues
Prepare and send collection notices and reminders
React with an appropriate level of urgency in the negotiation of payment arrangement within the authority level and make decisions on held orders, while maintaining a standardized collection process
Organize daily work activities and attend to various tasks based on priority
Collaborate with the finance team to maintain accurate account statuses
Maintain accurate and detailed records of customer communication
Prepare regular reports on collection activity, aging accounts, and outstanding balances
Escalate accounts to senior management, legal or third-party partners when necessary and follow-up where necessary to provide additional account details or obtain status update
Assist with month-end and year-end financial reporting as required
Provide excellent customer service while maintaining professional communication

Requirements:

Bachelor’s degree in Finance, Accounting, Business, or related field (preferred)
Minimum of 5 years of experience in collections or accounts receivable
Experience with dispute resolutions, reconciliations and root cause analysis
Strong understanding of accounting principles and financial terminology
Excellent communication and negotiation skills
Ability to manage multiple accounts and prioritize tasks effectively
Proficient in Microsoft Excel and experience with accounting software
Strong attention to detail and problem-solving skills
Ability to work independently and as part of a team
Knowledge of collection laws and regulations (preferred)

Nice to have:

Bachelor’s degree in Finance, Accounting, Business, or related field
Knowledge of collection laws and regulations

What we offer:

Access to top jobs
Competitive compensation
Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Additional Information:

Job Posted:
July 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Collections Specialist