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Senior Collections & Receivables Specialist

United States, San Carlos · Job Posted March 26, 2026
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Job Description

Our company is searching for an experienced Senior Collections & Receivables Specialist to take ownership of balance recoveries. This essential role focuses on managing and resolving outstanding employee balances across prior periods.

Job Responsibility

  • Reconcile and manage historical outstanding balances from multiple periods with precision and discretion
  • Compile, validate, and aggregate total receivable balances
  • Clearly and professionally communicate balances and collection efforts to employees
  • Conduct prompt, consistent follow‑ups to ensure resolution within established timelines
  • Navigate sensitive, employee‑facing conversations with empathy, adhering to company policy and compliance requirements
  • Partner closely with Payroll, Accounting, Finance, and HR functions to research and resolve discrepancies
  • Maintain comprehensive documentation of balances, collection activity, and communications
  • Analyze patterns to identify root causes and recommend process or systems improvements

Requirements

  • Demonstrated senior‑level experience in collections, receivables, or balance recovery
  • Strong background in accounts receivable, payroll tax collections, or payroll-related collections
  • Track record of handling sensitive collection activities
  • Advanced reconciliation and analytical skills with history of working across multiple time periods
  • Excellent professional verbal and written communication skills
  • High levels of discretion, professionalism, and follow-through

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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