Senior Collections Analyst, Financial Products Job at Adyen (Chicago)

Financial Planning and Analysis Senior Analyst

The Financial Planning and Analysis Senior Analyst is an intermediate level posi...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience working with a variety of financial platforms
Proficient with Microsoft Office applications
Demonstrated presentation skills
Consistently demonstrates clear and concise written and verbal communication skills
7+ years of experience in accounting and/or finance, experience in financial services preferred
Professional degree equivalent to CA/MBA/BMS would be preferable
Understanding of FP&A processes and management reporting, experience in financial services preferred
Experienced in Microsoft Office (excellent PowerPoint and Excel skills)
Effective communication skills
Strong analytical and problem-solving skills

Job Responsibility

Address strategic issues on an ad hoc basis that are complementary to the regular planning and analysis processes
Contribute to Quarterly Competitor Reviews, Quarterly Annotated Supplement, and Quarterly Investment Reports
Generate flash results/highlights for Board of Directors’ reports and Executive Management reports
Develop/coordinate processes (e.g. the annual planning and periodic forecasting processes) and review results against plans monthly including business analysis functions performed by Business Unit Managers (BUMs)
Participate in annual budget CCAR PPNR forecasts, 3-year strategic and operating plans and monthly estimate outlook process
Oversee the estimation of risk capital and incorporate results into management report metrics for decision processes
Analyze key management review presentations for individual Regions and Products
Execute time critical activities for client facing Financial Planning and Analysis teams
Contribute to the development of review material for internal leadership and external regulator reviews
Execute analysis of annual 3-year strategic/operating plans, CCAR PPNR forecasts, QMMF, and quarterly outlooks in partnership with finance and business organizations

What we offer

Opportunity to join one the leading financial institutions in the world which prides itself on people development and mobility
The role also provides a great opportunity to build a career within the Finance Division and gain a holistic understanding of the various functions & businesses within USPB business
Interaction with people at varied levels and from different areas of the organization (finance, business, corporate, etc.)
Opportunity to work closely with the senior management

Fulltime

Senior Valuation Analyst

The role involves analyzing financials, tax returns, and other operational data ...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in the detail-oriented Services industry
Must hold the position of Senior Valuation Analyst
Proficiency in business systems for efficient workflow management
Experience with Confluence for effective team collaboration
Working knowledge of Customer Relationship Management (CRM) tools
Familiarity with Crystal Reports for generating dynamic business reports
Ability to apply data mining techniques for business intelligence
Experience with About Time for accurate project time tracking
Understanding of various accounting functions, including bookkeeping and financial reporting
Auditing skills to ensure compliance with financial regulations and standards

Job Responsibility

Engage in regular communication with clients to collect pertinent financial details
Conduct thorough financial analysis and valuation of dental practices by interpreting financials, tax returns, and other operational data
Detect patterns and irregularities while reviewing financial data
Develop novel strategies for generating deliverables that answer client queries
Collaborate with our team to provide financial advice or viewpoints based on the conducted financial analysis
Evaluate the economic performance of the clients’ company and the dental industry to produce a comprehensive analysis for use in valuation reports and other written work products
Participate in ad-hoc projects with the team as required
Manage client inquiries and questions in a prompt and detail-oriented manner

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Credit Risk Senior Analyst

The Credit Risk Senior Analyst is a seasoned professional role requiring in-dept...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years previous experience in Forecasting / Fraud / Risk Management
Advanced quantitative and analytic skills required
Proficient in Excel, Microsoft Word, PowerPoint
Excellent communication skills, both oral and written

Job Responsibility

Oversees the monthly Loss Forecasting aspects of the group
Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
Analyzes fraud portfolio performance at a granular level
Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
Assists in the production of all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
Appropriately assess risk when business decisions are made

Fulltime

Senior Business Analyst

A highly motivated Business Analyst is required to lead requirements, design and...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience as a Business Analyst with a demonstrable track record of delivering projects that achieve measurable business outcomes
project experience in Financial Services domain
knowledge of Financial Markets products and services and wider-Banking domains
understanding of how technology solutions are critical to business outcomes within these domains
strong analytical and problem-solving abilities
demonstrable experience in working with large data sets in Excel or more advanced tools
excellent verbal and written communication skills
strong diplomacy skills
ability to think, design, and communicate in a way that considers solution Engineering
Bachelor’s/University degree or equivalent experience

Job Responsibility

Gather and analyze business requirements
identify gaps between current and desired business processes
effectively communicate with stakeholders
support change management activities
analyze data to validate and prioritize requirements
create and maintain documentation related to projects, processes, and achieved business outcomes
provide in-depth understanding of how areas collectively integrate across functions
take informal leadership roles within teams
identify, assess and mitigate project risks and issues

What we offer

27 days annual leave plus bank holidays
discretional annual performance-related bonus
private medical care and life insurance
Employee Assistance Program
pension plan
paid parental leave
special discounts for employees, family, and friends
access to an array of learning and development resources
hybrid working model up to 2 days working at home per week

Fulltime

Senior Recovery Analyst, Financial Products

As a Senior Recovery Analyst based in Chicago, you will be a core member of the ...

Location

United States , Chicago

Salary:

85000.00 - 110000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

Minimum of 3 years experience in collections, financial operations, or account recovery, ideally within lending, banking, fintech, or payments
Proven ability to manage a portfolio of overdue accounts, including working capital loans, overdrafts, charge cards, and hardware financing
Experience handling sensitive merchant situations with professionalism and tact, while ensuring contractual obligations are met
Strong understanding of repayment behavior, recovery strategies, and legal considerations around default and breach
Familiarity with relevant compliance and regulatory frameworks (e.g. collections and servicing regulations in the US) is preferred but not required
Comfortable working with internal stakeholders such as Risk, Legal, Product, and Finance to resolve complex cases
Experience with collections tools, CRM systems and basic reporting tools
Results-driven and goal-oriented: focused on achieving repayment outcomes while maintaining positive merchant relationships
Able to balance empathy and firmness in challenging conversations
Comfortable in a scaling environment, helping to define processes and build for automation

Job Responsibility

Engage directly with merchants in arrears via email and phone to resolve missed payments, explain contractual obligations, and guide them through resolution paths
Monitor portfolio performance, track delinquency rates, and maintain accurate logs of merchant communications and case status
Identify breaches of agreement (e.g. licensing issues, unauthorized business activity) and work with Legal and Credit Risk teams on next steps
Coordinate with internal teams on repayment plans, escalations, and recoveries, ensuring a consistent and compliant approach
Contribute to the design and refinement of collections tooling, automation, and workflows, supporting a scalable operation
Ensure all recovery activities are conducted in accordance with applicable regulatory, legal, and compliance requirements

Fulltime

Applications Support Analyst

The Spread Products (SP) production management group provides direct support to ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Previous experience or interest in standardization of procedures and practices
Basic Business knowledge/ understanding of financial markets and products
Knowledge/ experience of problem Management Tools
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information
Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy

Job Responsibility

Provides technical and business support for users of Citi Applications
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Considers implications of the application of technology to the current environment
Analyzes applications to identify risks, vulnerabilities and security issues

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Senior Product Owner II

The Collections Technology Product Owner is responsible for leading the developm...

Location

United States , Cincinnati

Salary:

73.00 - 79.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, finance, computer science, data analytics, or a related field
Master’s degree preferred
Experience as a Product Owner or similar role within Collections, Contact Center technology, or financial services
Strong knowledge of AWS Connect (contact flows, Lambda, Lex, Contact Lens, omni-channel capabilities)
Experience with Collections platforms such as CACS X or comparable systems (e.g., FICO Debt Manager, Latitude, Experian PowerCurve)
Demonstrated experience integrating data between operational systems and domain services/data warehouses
Proven ability to build data products supporting complex reporting and analytics, particularly in Collections or Credit Risk
Strong understanding of Collections processes (delinquency management, treatment strategies, payment arrangements, skip tracing, legal processes, charge-off procedures)
Experience with Agile methodologies, especially Scrum
Strong analytical, problem-solving, and data literacy skills

Job Responsibility

Develop and maintain a strategic roadmap for AWS Connect and CACS X, aligned with Collections objectives, enterprise data strategy, and customer experience goals
Identify modernization opportunities and ensure platforms evolve to meet business and regulatory needs
Collaborate with Collections Operations, Technology, Data & Analytics, Risk, Compliance, and Domain teams to gather requirements, understand challenges, and identify opportunities for improvement
Facilitate communication across teams to ensure alignment and transparency
Define product vision, strategy, and roadmap for AWS Connect and CACS X
Prioritize and manage the product backlog, ensuring timely delivery of features, integrations, and data capabilities
Provide ongoing guidance to development teams throughout the delivery lifecycle
Lead initiatives to integrate critical Collections data into enterprise domain services (e.g., Account, Card, Loan domains)
Design and support real-time and batch data integration patterns between Collections platforms and enterprise systems
Develop and manage data products supporting advanced Collections reporting, including delinquency analytics, roll rates, cure rates, contact effectiveness, payment arrangements, and liquidation performance

What we offer

medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Fulltime

Program Management Intermediate Analyst

The Program Management Intermediate Analyst is a developing professional role wh...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of relevant experience
Collections Experience Preferred
Bachelor's/University degree or equivalent experience
In-depth specialty knowledge with solid understanding of industry standards and practices
Analytical thinking and knowledge of data analysis tools and methodologies
Developed communication and diplomacy skills
Ability to operate with limited level of direct supervision
Exercise independence of judgement and autonomy
Basic understanding of how own area integrates within IT testing to achieve objectives
Sound and comprehensive communication skills to exchange complex information

Job Responsibility

Ensure creation of program scope management plan
Create program schedule management plan
Ensure corrective action when program schedule variances occur
Create program quality management plan
Identify quality standards and metrics
Develop test plans, test cases and scripts
Identify defects and recommend appropriate course of action
Perform root cause analyses
Design and develop high quality presentations
Capture and document user stories, acceptance criteria, and process flows

What we offer

Career growth opportunities
Global team environment
Community engagement opportunities
Equal opportunity employer
Reasonable accommodations for disabilities

Fulltime

Senior Collections Analyst, Financial Products

Adyen

Location:
United States , Chicago

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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