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Senior Collaboration Technology Sales Specialist

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NTT DATA

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Location:
Switzerland , Zurich

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Senior Collaboration Technology Sales Specialist at NTT DATA, you will leverage your expertise in collaboration technology to drive sales and build strong client relationships. The role requires a bachelor's degree in information technology or a related field, along with advanced sales experience in a technology environment. You will be responsible for achieving sales targets, engaging with clients, and presenting tailored solutions. Fluency in German is mandatory, and a client-centric approach is essential for success in this role.

Job Responsibility:

  • Achieve both personal and team sales targets
  • Assert subject matter expertise in the Collaboration technology domain
  • Supports the closure of sales based on technology domain knowledge
  • Addresses the technology conceptual challenges during the sales process
  • Asserts a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
  • Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
  • Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
  • Owns the client relationship and continuously build a professional relationship within assigned accounts
  • Works with relevant technology vendors (Cisco, Microsoft, Genesys, Audiocode, Logitech, Poly …) and ensures a deep understanding of their solutions and how they can contribute to our own solutions set
  • Engages and interacts with clients to uncover and understand client business goals
  • Articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy
  • Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
  • Uses understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need
  • Identifies and acts on new sales opportunities within an account and work with the sales teams to drive them to closure
  • Pursues and lands qualified leads identified by the client managers and other lead generation sources
  • Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved
  • Discovers, forecasts, and runs opportunities in the medium and long-term
  • Identifies, assesses and highlights client risks that could prove detrimental to the client’s organization and credibility
  • Supports the sales process and collaboratively work with sales teams, especially Client Managers, to successfully close the deal
  • Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process
  • Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Requirements:

  • Bachelor's degree or equivalent in information technology/systems or a related field
  • Advanced sales experience in a technology or services environment
  • Advanced gained in an IT Managed Services environment
  • Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
  • Advanced demonstrable experience in selling complex collaboration solutions and services to C-Level clients
  • Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
  • Advanced experience in networking with senior internal and external people in the specialist area of expertise
  • Advanced technical and architectural experience such as: Cisco Video Endpoint (MTR, multi-platform), Cisco cloud calling platform, Contact Center (Webex or on Prem), Licensing + EA, Contact Center (Webex Contact Center, Genesys Cloud Contact Center), Audiocode: SBC, Microsoft: Microsoft call / Phone System, licensing + ELA (team licensing MS365E3, E5), Logitech video devices, Poly video device, Teams Compliance Call recording (ASC/NICE)
  • German speaking is mandatory

Nice to have:

  • SPIN and / or Solution Selling certification(s)
  • Relevant technology and vendor certification(s) (Cisco CCNP, or equivalent)
  • Swiss German a plus
  • Advanced presales and architect skills: Customer requirements identification, Opportunity qualification, complex RFP response ownership, High Level Design (HLD) preparation, Business Value positioning acumen, Cisco Quoting Process (CCW), third Party quoting, Scope of Work definition, PoC/POV organization, deployment and management
  • CRM and third-party Integration / automation design skills, Smart workspaces Integration positioning (Cisco Spaces, Witco)

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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