Senior Collaboration Technology Sales Specialist Job at NTT DATA (Zurich)

Job Description

As a Senior Collaboration Technology Sales Specialist at NTT DATA, you will leverage your expertise in collaboration technology to drive sales and build strong client relationships. The role requires a bachelor's degree in information technology or a related field, along with advanced sales experience in a technology environment. You will be responsible for achieving sales targets, engaging with clients, and presenting tailored solutions. Fluency in German is mandatory, and a client-centric approach is essential for success in this role.

Job Responsibility

Achieve both personal and team sales targets
Assert subject matter expertise in the Collaboration technology domain
Supports the closure of sales based on technology domain knowledge
Addresses the technology conceptual challenges during the sales process
Asserts a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
Owns the client relationship and continuously build a professional relationship within assigned accounts
Works with relevant technology vendors (Cisco, Microsoft, Genesys, Audiocode, Logitech, Poly …) and ensures a deep understanding of their solutions and how they can contribute to our own solutions set
Engages and interacts with clients to uncover and understand client business goals
Articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy
Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
Uses understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need
Identifies and acts on new sales opportunities within an account and work with the sales teams to drive them to closure
Pursues and lands qualified leads identified by the client managers and other lead generation sources
Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved
Discovers, forecasts, and runs opportunities in the medium and long-term
Identifies, assesses and highlights client risks that could prove detrimental to the client’s organization and credibility
Supports the sales process and collaboratively work with sales teams, especially Client Managers, to successfully close the deal
Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process
Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Requirements

Bachelor's degree or equivalent in information technology/systems or a related field
Advanced sales experience in a technology or services environment
Advanced gained in an IT Managed Services environment
Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
Advanced demonstrable experience in selling complex collaboration solutions and services to C-Level clients
Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
Advanced experience in networking with senior internal and external people in the specialist area of expertise
Advanced technical and architectural experience such as: Cisco Video Endpoint (MTR, multi-platform), Cisco cloud calling platform, Contact Center (Webex or on Prem), Licensing + EA, Contact Center (Webex Contact Center, Genesys Cloud Contact Center), Audiocode: SBC, Microsoft: Microsoft call / Phone System, licensing + ELA (team licensing MS365E3, E5), Logitech video devices, Poly video device, Teams Compliance Call recording (ASC/NICE)
German speaking is mandatory

Nice to have

SPIN and / or Solution Selling certification(s)
Relevant technology and vendor certification(s) (Cisco CCNP, or equivalent)
Swiss German a plus
Advanced presales and architect skills: Customer requirements identification, Opportunity qualification, complex RFP response ownership, High Level Design (HLD) preparation, Business Value positioning acumen, Cisco Quoting Process (CCW), third Party quoting, Scope of Work definition, PoC/POV organization, deployment and management
CRM and third-party Integration / automation design skills, Smart workspaces Integration positioning (Cisco Spaces, Witco)

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