Senior Collaboration Solutions Engineer

• Designing, deploying and managing functionality of studios, conference rooms, town hall spaces, and digital signage
• Ensuring that all systems are operational and that new setups are ready for success from day one
• Coordinating with integrators and vendors for builds, refreshes, and maintenance
• Managing relationships with internal teams, integrators vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
• Offering guidance to vendors and partners on AV standards and best practices
• Acting as an engineer supporting our content studio team, ensuring the proper functioning of broadcast systems, IT systems, and storage systems
• Helping plan and manage the AV component of major shows and events using Zoom Webinars and related technologies

• Over 6 years of experience in a corporate IT organization, specifically in Corporate AV Engineering (including conference rooms, background music, digital signage, studios and town hall spaces)
• Expert-level understanding of video conferencing technologies, including Zoom, Zoom Rooms, Neat video conferencing hardware, training rooms, town hall spaces, QSYS, and other audio/visual solutions
• Experience in engineering studios for both broadcast and video production is desirable
• A strong passion for workplace collaboration tools and services
• Experience with IT/AV office builds, maintenance, and refreshes
• Solid understanding of network protocols and best practices
• Proven project leadership experience
• A commitment to continuously improving products and processes
• The ability to act as a technology leader and subject matter expert
• Experience in vendor selection and relationship management (both software and hardware)
• Strong awareness of security practices and precautions
• Excellent documentation skills, and the ability to train local technicians when handing over projects
• Experience evaluating technical drawings and plans to ensure they meet business needs
• A self-starter who can work independently and is comfortable in a distributed team environment
• An enthusiastic, technically proficient engineer with a thirst for knowledge and innovation
• Relevant certifications (such as CTS, Dante, QSYS, etc.) are a significant plus

Relevant certifications (such as CTS, Dante, QSYS, etc.) are a significant plus

• Health coverage
• Paid volunteer days
• Wellness resources