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We are looking for a highly skilled Senior Cloud Systems Administrator to join our program driving the Model Based Systems Engineering (MBSE) cloud platform that supports collection, management and analysis of digital engineering information in an architecture that provides seamless digital thread and enables tool interoperability, including data structures suitable for AI applications. This program delivers engineering services for Linux and Windows cloud-based infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, Cloud services as well as virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflows. This is a fast-paced, challenging, and career rewarding experience on one of the most complex and high-profile programs within the government customer community.
Job Responsibility:
Provide troubleshooting, maintenance, and user support for an AWS cloud-based enterprise system utilizing Windows and Linux-based server and applications
Use ServiceNow as the ticket management system
Provide support for the cloud infrastructure and customer applications to include TeamWork Cloud/Cameo, Microsoft Project SharePoint applications, IBM Engineering Lifecycle Management (ELM), ARM, and Tableau
Preparation, installation, and maintenance of system components and perform monthly system/application patching
Ensure system and applications are compliant with customer system security requirements and processes
Identify, create, and document process automation
Create and update technical documentation (e.g. user guides, infrastructure diagrams) as well as prepare technical presentations for government and senior leadership
Communicate effectively in a group environment with technical and non-technical, management and customer both written and verbally
Utilize robust troubleshooting skills while applying solid engineering rigor to include configuration management and testing
Requirements:
Bachelor’s degree plus 10+ years of related experience with a minimum of 5 years working in a cloud environment
Must meet DOD 8570 requirements (Security+ CE Certification at minimum)
Demonstrated expertise as an AWS Cloud System Administrator supporting both Linux and Windows delivering similar scope projects
Experience working with ServiceNow, IdAM, Active Directory, LDAP resources
Familiarity with reviewing and responding to system alerts from visualization applications such as Grafana
Understanding of all security related requirements in secure environments
Familiar with Agile Methodologies and ability to accurately decompose tasks for Jira stories
Expert troubleshooting and solutioning skills
Strong technical documentation skills
Nice to have:
STEM Degree
Experience leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains
Experience with IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo experience, Microsoft Project and/or Tableau
Integration of virtualized applications and application streaming or layering techniques
What we offer:
health, dental, and vision insurance
health savings accounts
a 401(k) savings plan
disability coverage
life and accident insurance
employee assistance program
legal plan
discounts on things like home, auto, and pet insurance
paid time off
paid holidays
paid parental, military, bereavement, and any applicable federal and state sick leave
company recognition program to receive monetary or non-monetary recognition awards