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We’re looking for a Cloud Solution Architect (CSA) who specializes in data platforms and analytics to help customers build secure, scalable, and AI-ready solutions on Microsoft Azure. In this customer-facing role, you’ll lead strategic technical engagements that span architecture design, proof of concepts, and production deployments, ensuring performance, resiliency, and security across mission-critical workloads, advise C-level executives, and partner with Customer Success Leaders to shape and execute cloud strategies that drive innovation and business value. As part of the Cloud + AI Data team, you’ll leverage existing Repeatable IP and execution engines with accountability to drive delivery excellence, accelerate adoption, and ensure a successful deployment for the customer for services like Microsoft Fabric, Azure Databricks, Azure SQL, PostgreSQL, MySQL, Cosmos DB, and Purview. You’ll collaborate with engineering teams, share best practices, and stay current with evolving trends to help customers unlock the full value of their data and AI investments. This role is flexible in that you can work up to 50% from home.
Job Responsibility:
Engage with customer IT Executives and business leaders to understand their data estate, priorities, and success measures, and design secure, scalable Data & AI solutions that deliver measurable business value
Lead architecture design sessions, develop Data & Analytics roadmaps, and drive Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to accelerate adoption and ensure long-term technical viability
Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM
Deliver repeatable intellectual property (IP) to achieve targeted outcomes, accelerate Azure Consumed Revenue (ACR), and contribute to centralized IP development initiatives
Provide delivery oversight and escalation support for key Factory engagements across Data & Analytics workloads
Drive technical excellence by leading the health, resiliency, security, and optimization of mission-critical data workloads, ensuring readiness for production-scale AI use cases
Identify and resolve technical blockers, share customer feedback with engineering teams, and influence product improvements through Voice of the Customer insights
Maintain deep technical expertise and stay current with market trends, competitive insights, and Microsoft’s evolving data and AI capabilities
Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, and Cosmos DB
Demonstrate a growth mindset by continuously aligning your skills to team and customer needs, contributing to technical communities, and mentoring others to accelerate customer outcomes
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Fluent Korean language skills to interact with local enterprise customers
English skills to communicate with Global Customer Success and Product Groups
Nice to have:
4+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Technical experience and knowledge in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, and Cosmos DB