Job Description:
Cloud Solution Architect – Copilot Studio & Agentic AI. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. With more than 45,000 employees and partners worldwide, the Customer Experience & Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences powered by Microsoft’s products, services, and partner ecosystem. CE&S drives cross‑company alignment and execution to ensure customers consistently achieve meaningful outcomes across every interaction. The mission of the Customer Success Unit (CSU) is to help customers realize tangible business value faster from their Microsoft investments. By combining deep technical expertise, business acumen, and trusted advisory, CSU enables customers to transform how they operate, compete, and innovate using Microsoft technologies. Shape the future of Agentic AI with Copilot Studio. Microsoft Copilot and Agentic AI are redefining how enterprises design, execute, and scale their core business processes. Copilot Studio sits at the heart of this transformation, enabling organizations to design, build, govern, and scale intelligent agents embedded directly into their business workflows. We are looking for a Cloud Solution Architect (CSA) – Copilot Studio & Agentic AI, a highly technical, customer‑facing architect who will design, build, and operationalize agentic solutions with customers, in close collaboration with Microsoft partners. This role is for a hands‑on architect who can turn complex business processes into agentic architectures, combining Copilot Studio, Azure AI, and complementary technologies to deliver real business outcomes at scale. This is a flexible role with up to 50% remote work.
