Senior Cloud Service Engineer Job at Microsoft Corporation (Singapore)

Job Description

Microsoft has an exciting opportunity for an experienced service engineer to join the our Sovereign Cloud Program, working to build out and support the operations infrastructure in Microsoft’s National Partner Clouds (NPCs). NPCs are specialised cloud environments that are designed to comply with the data laws of specific countries and regions. You would be part of the team responsible for enabling secure cross-domain data transfer between the Azure public cloud and the NPCs; enabling secure operational access to the NPCs for the local operations team; NPC operations infrastructure – including WAN and LAN connectivity. These capabilities enable secure data transfer between platforms, and have critical and demanding security, sovereignty, monitoring and control requirements.

Job Responsibility

You’ll be a critical member of a geo-distributed team responsible for designing, implementing and supporting operations capabilities within high-assurance, secure and highly-available environments
You’ll be responsible for championing, implementing and refining DevOps practices in order to improve operational efficiency while ensuring other requirements, such as security, are not compromised
You’ll lead design, code and security reviews across teams to identify risks and prevent classes of bugs prior to release by applying expertise in application design, security, and other relevant technologies
You’ll understand the capabilities and limitations of existing tools and resources, and the customer impact of design trade-offs and exceptions, to drive and optimise team decision making
You’ll actively drive 24/7/365 support, which means participating in rotating on-call duties
Collaboration across the global organization is essential
Working closely with security teams, you’ll ensure adherence to security standards
You should expect to need to travel to the in-country Sovereign Operations Centres on a regular basis

Requirements

Bachelor’s Degree or equivalent and at least 5 years of hands-on experience in designing, building and operating complex IT environments
Deep knowledge and experience deploying/configuring and maintaining: Active Directory, Group Policy, WSUS, MECM, Windows Desktop deployments and application installations
Experience with system and service management in high security domains
Azure Fundamentals (AZ-900) or any other equivalent Cloud Certification
Proficiency in English (spoken and written) is essential for internal collaboration and reporting

Nice to have

Deep experience in system and service administration of complex platforms
A passion for innovation in complex and constrained environments, to deliver advanced and progressive customer experiences
Experience working in broad domains including security, software, networking and service design
Extensive experience of service support, with on-call responsibilities
Expertise experience in problem solving and analysing distributed systems and critical production service environments
Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent
DevOps experience, including continuous configuration automation
Azure deployment knowledge including Bicep and Arm templates

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Senior Cloud Service Engineer

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