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Senior Cloud & AI Cloud Solution Architect

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
United States , Honolulu

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Contract Type:
Not provided

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Salary:

106400.00 - 203600.00 USD / Year

Job Description:

We’re seeking a Senior Cloud & AI Cloud Solution Architect. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Job Responsibility:

  • Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems
  • Identifies and/or translates customer/partner problems into industry solutions
  • Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience
  • Proactively identifies, escalates, and mitigates blockers using appropriate tools
  • Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed
  • Proactively identifies new opportunities for Consumption, Usage & Unified expansion at scale
  • Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
  • Leverages market insights and demand signals
  • Contributes to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape
  • Proactively identifies gaps that enable solutions to scale across customers

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Active U.S. Government Top Secret/SCI Security Clearance
  • U.S. citizenship
  • Ability to pass Microsoft Cloud background check

Nice to have:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 4+ years experience working in a customer-facing role
  • 4+ years experience working on technical projects
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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