This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
First and second line support for all compute, storage, and networking infrastructure issues for On-prem. and public cloud hosted SLES Linux servers
Drive OS and Application patching and upgrades as per the plan
Set-up Alerts, reports, and dashboards for monitoring system health
Delivery responsibilities in the areas of private cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support
Perform day to day support on the servers like administration, housekeeping, maintenance, upgrade of OS, performing Security related controls and checks
Work on server related issues of major/minor/simple/complex in nature
Perform patching and upgrades as per the plan
Configuring Health checks and taking appropriate actions based on the alerts and checks
Backups, snapshot activity in preparation to changes being implemented
Automate the routine activities
Linux servers Performance and capacity management
Using the Change & Problem Management Tools to perform any planned/unplanned maintenance
Handling of the Day to Day House Keeping tasks by using tools & scripts
Preparation of RCA for all major/minor incidents
Identify improvement opportunities in existing processes and recommend actions
Build and deliver periodic SLA and other Reports to management
24 x 7 Environment in shift roaster based duties
Attend calls on calls basis whenever assigned
Coordination with Server managers/other teams and other stakeholders
Ensuring that the processes are adhered to
Ensure maximum uptime according to the SLA
Executing tickets / requests
Monitoring and mentoring junior team members
Identifying and suggesting implementation of new technologies/products for enhancement
Helping team members in case of Issues/Technical Problems
Knowledge of ITIL best practice on incident management, change management and problem management
Requirements
4+ years Linux system administration
Experience in handling Linux Systems Administration tasks on RedHat and SLES Linux
Performance Monitoring and experienced in monitoring tools administration
Hands on experience on Virtualization Technologies such as KVM, VMWARE
Hand on with implementing SSSD, LDAP, and other Identity and Authentication tools
Experience with one or more of Shell/Perl/python scripting and other programming languages
Experience with any of Chef/Puppet/Salt/Ansible automation
AWS/Azure/Google Cloud Administration some hands-on experience is required or at least mid level cloud certifications
Performance monitoring and reporting for the compute, storage and network resources
Good understanding for Networking and Storage concepts
Engineering Graduate
4 – 7 years of IT experience
2 - 3 years of VMware experience
Excellent oral and written communication skills in the English language
Nice to have
ITIL, RHEL or MCSE or other relevant certifications are desirable
4 Year Engineering Degree or 3 Year Masters of Computer Application
Excellent oral and written communication skills in the English language
Must be willing to provide 24x7 on-call support on a rotational basis with the team
Must be willing to travel – both short-term and long-term