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Senior Clinical Support Worker required to join our Outpatient team! An exciting opportunity has arisen to join our team in the Outpatient Department, caring for children aged 0-18 across Sheffield Children's Hospital, Northern General, Ryegate Assessment Unit, Centenary House, and the new NCCHT building which is due to open in 2026. We're looking for someone who enjoys working with children and families. Our clinics cover different specialties, focusing on family-centered care in partnership with parents and the healthcare team. You will assess patients, plan care, and support a safe, effective environment. You will also assist with clerical tasks, stock maintenance, and equipment management. Previous paediatric experience and an NVQ Level 2 in Healthcare (working towards Level 3) are desirable. You'll develop practical nursing skills under the guidance of qualified paediatric nurses. We offer part-time and full-time hours, with clinics running primarily Monday-Friday between 8 am and 6 pm, along with some evening and weekend shifts. If you're passionate about making a difference in children's healthcare, we'd love to hear from you!
Job Responsibility:
Assist nurses in providing compassionate care to children and families
Perform hygiene tasks, including personal care, tracheostomy care, catheterization, and wound dressing under supervision
Support feeding, including tube feeding, oral feeding, and recording intake
Monitor patient conditions, take observations, and report findings
Help with assessments, venepuncture, and blood glucose monitoring
Help maintain a safe environment through equipment checks, cleaning, and patient transfers
Support families, especially in distressing situations, and assist with communication
Participate in departmental tasks, including stocking, filing, and maintaining cleanliness
Requirements:
To have experience in a Care or Health & Social Care environment within a hospital or community setting
Worked in a customer facing environment
Knowledge of Health & Safety and maintaining a safe environment
Knowledge of Safeguarding children or young adults
Ability to demonstrate knowledge of Infection Control principles
Basic IT skills which include competency at using Word and email and commitment to learning advanced IT skills
Ability to work with children, young people, their families and carers
Ability to deal with conflicting and difficult situations
Ability to work in a multidisciplinary team
Ability to show initiative and take on own responsibility and accountability and work independently
Ability to prioritise workload and own time
Willingness to work flexibly in approach and working hours/pattern
Ability to take part in personal development reviews
Ability to accept instructions & supervision and undertake delegated tasks
Display a non-judgmental attitude towards children / families / carers / colleagues
Respectful attitude for individuals and co workers
GCSE A-C English or Level 2 equivalent
Vocational Award Level 2 in Health
To have or be committed to undertaking & completing a Vocational Award Level 3 in Health
To hold evidence of completing a Care Certificate or have completed in-house Band 2 competency package
Committed to completing competency packages as per clinical area
Nice to have:
Worked with children and young people
Worked within the National Health Service
Compliance of Policies and Procedures in a regulated Health Care Provider
Advanced IT skills ie Level 2 IT qualification
Current Food hygiene certificate
Previously worked in a Health / Social Care multidisciplinary team setting and contributed in team meetings
Previously worked in a flexible working pattern environment
Compliance of Policies and Procedures in reference to Equality and Diversity
Vocational Award Level 3 in Health or Health & Social Care