Senior Client Success Manager Jobs

CareerPaths NW

Location:
United States, Portland

Category:
Sales

Contract Type:
Not provided

Salary:

80000.00 - 90000.00 USD / Year

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Job Description:

Our client, a leading provider in telecom, physical security, and cybersecurity solutions, offers an exciting opportunity for a Senior Client Success Manager. This role is critical to the organization’s commitment to customer satisfaction and business growth. With a portfolio of around 100 existing accounts, the Senior Client Success Manager focuses on customer retention and account expansion — no cold calling or outside prospecting required.

Job Responsibility:

Manage and grow relationships with an assigned portfolio of 100+ clients
Drive renewals, upsells, and cross-sells across telecom, cybersecurity, and physical security solutions
Partner with clients in industries such as financial services, healthcare, retail, and automotive to understand their business needs
Serve as a consultative advisor — helping customers consolidate systems, improve connectivity, and integrate new technologies
Oversee the sales cycle for both one-time and recurring service work, including bundled product offerings
Collaborate with internal technical and project management teams to deliver on client expectations
Maintain strong product knowledge of our client’s flagship M-Suite solutions, connectivity services, and managed offerings
Use data and customer insights to proactively identify growth opportunities

Requirements:

Manage and grow relationships with an assigned portfolio of 100+ clients
Drive renewals, upsells, and cross-sells across telecom, cybersecurity, and physical security solutions
Partner with clients in industries such as financial services, healthcare, retail, and automotive to understand their business needs
Serve as a consultative advisor — helping customers consolidate systems, improve connectivity, and integrate new technologies
Oversee the sales cycle for both one-time and recurring service work, including bundled product offerings
Collaborate with internal technical and project management teams to deliver on client expectations
Maintain strong product knowledge of our client’s flagship M-Suite solutions, connectivity services, and managed offerings
Use data and customer insights to proactively identify growth opportunities

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

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Senior Client Success Manager