CrawlJobs Logo

Senior Client Service Representative

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Boston

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately.

Job Responsibility:

  • Address client inquiries efficiently and ensure resolutions meet high service standards
  • Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports
  • Generate and manage various internal and external reports with accuracy
  • Utilize internal technology platforms to support client service operations effectively
  • Investigate and resolve accounting discrepancies or issues on a daily basis
  • Collaborate with teams to ensure timely completion of deliverables and uphold service quality
  • Apply analytical skills to assess data workflows and solve problems
  • Stay informed about corporate actions, equity, fixed income, and derivative investments
  • Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis
  • Maintain focus and accuracy while working under tight deadlines

Requirements:

  • Bachelor’s degree in business, finance, accounting, or a related field, or equivalent experience
  • 1 to 3 years of experience in fund accounting or a similar role
  • Strong proficiency in Microsoft Excel and familiarity with Bloomberg and Reuters
  • Solid understanding of investments, including equity, fixed income, and derivatives
  • Exceptional verbal and written communication skills
  • Ability to work effectively in a fast-paced, deadline-driven environment
  • Proven analytical skills for managing numeric data and workflows

Nice to have:

Knowledge of corporate actions and emerging markets is a plus

What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 12, 2026

Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Client Service Representative

Client Services Representative

The traditional financial industry was not built to put the interests of clients...
Location
Location
United States , Palo Alto
Salary
Salary:
60000.00 - 80000.00 USD / Year
wealthfront.com Logo
Wealthfront
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 1+ years of experience in retail banking, wealth management, asset management, and/or fintech
  • Experience in a client facing role is preferred
  • Strong communication skills
  • able to explain complicated concepts to clients as well as team members
  • Able to partner with multiple stakeholders, including other teams and senior executives
  • Comfortable with being independent and learning new concepts quickly
  • Excited about our mission statement
  • Passion for delighting clients
  • Series 7 and 66 preferred (or must be obtained within 3 months of joining)
Job Responsibility
Job Responsibility
  • Provide exceptional customer service through email and phone communication
  • Help our clients use our product better through online tools and resources
  • Work with our operations teams to resolve client issues
  • Be the voice of the customer by noticing and highlighting action items needed to improve the customer experience and delight our clients
  • Assess client information and approve fund transfers
  • Assist clients in understanding asset allocation and explain investment risk profiles
  • Assist clients in understanding and analyzing the performance of their investments, and the potential impacts of client risk decisions
What we offer
What we offer
  • medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, equity, discretionary bonus
  • Fulltime
Read More
Arrow Right

Customer Service Representative

This role involves delivering excellent customer service in a financial services...
Location
Location
United Kingdom , Epsom
Salary
Salary:
Not provided
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Background in financial services or a regulated industry
  • experience in a fast-paced telephone customer service environment
  • excellent organisational skills and attention to detail
  • strong written, verbal, and listening communication skills
  • ability to manage multiple tasks and switch priorities when needed
  • logical, analytical approach to problem-solving
  • fast learner with a strong sense of curiosity
  • IT literate with the ability to use a range of software and internal systems
  • team-oriented with a proactive and flexible mindset
Job Responsibility
Job Responsibility
  • Maintain up-to-date knowledge of all products and services offered by our client and their affiliated companies
  • handle telephone enquiries from existing mortgage and savings customers, providing prompt, accurate, and helpful responses
  • clearly explain products and services within the scope of the client's regulatory classification as an 'information only' provider, avoiding advice or guidance
  • carry out all aspects of mortgage account administration, including completions, redemptions, payments, product transfers, lease extensions, and general enquiries
  • prepare and send standard or dictated customer correspondence, including handling lost account enquiries
  • perform cashiering duties at Head Office, including opening, closing, amending, and processing transactions on savings accounts using internal systems
  • manage changes to customer and account information such as address updates, notice requests, and nominated bank account amendments
  • administer ISA transfers and assist with account registration procedures
  • support other departments as required, such as Loans Underwriting and the New Business Team
  • assist with system testing for new products and features
What we offer
What we offer
  • Friendly, supportive team culture
  • training and development opportunities
  • varied and rewarding role within the financial services sector
  • opportunity to make a meaningful impact on customer experience
  • Fulltime
Read More
Arrow Right

Temporary Polish Speaking Customer Service Representative

We are currently recruiting for a Polish speaking Customer Service Representativ...
Location
Location
United Kingdom
Salary
Salary:
23809.50 GBP / Year
foundever.com Logo
Foundever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and Polish (it is essential to handle calls in both languages)
  • Experience of or aptitude for Customer Service
  • Good organisational skills
  • A minimum of 20 wpm on a keyboard
  • A working knowledge of MS Word / Excel
  • Excellent communication skills and the ability to remain calm in all situations
  • Ability to work on own initiative and under pressure in order to achieve deadlines
Job Responsibility
Job Responsibility
  • Respond to all customer enquires within given timescales, efficiently and effectively
  • Develop and maintain a full knowledge of client products and services
  • Be able to recognise when a problem or query should be transferred to another department or a more senior member of staff
  • Deal with all correspondence as requested/required
  • Log all calls accurately and in line with procedure
  • Responsible for maintaining and updating all administration
  • Consult product manuals, to be able to advise customer of appropriate options/solutions
What we offer
What we offer
  • Training: 1 weeks training plus 3 days nesting period (fully paid)
  • Balanced work-life pattern
  • Supportive culture
  • Positive impact in the communities where we operate
  • Career growth opportunities
  • Fulltime
Read More
Arrow Right

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...
Location
Location
United States , Torrance
Salary
Salary:
75000.00 - 85000.00 USD / Year
purina.com Logo
Nestlé Purina
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Bachelor’s degree in a technical field preferred
  • Strong knowledge of Microsoft Office Suite
  • 3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
  • Valid driver’s license required
  • Ability to work independently with minimal supervision
  • Works effectively with both technical and non-technical team members
  • Experience in continuous process improvement desired
  • Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
  • Adheres to safety protocols to ensure the safety of the service team and clients
Job Responsibility
Job Responsibility
  • Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
  • Travel to B2C/B2B customer locations to provide services and assess customer needs
  • Provide field services as needed, including weekends and holidays, based on shift requirements
  • Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
  • Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
  • Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
  • Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
  • Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
  • Manage and maintain an inventory of spare parts for efficient repairs
  • Document all service activities, including maintenance schedules, repairs, and client interactions
What we offer
What we offer
  • 401k with company match
  • healthcare coverage
  • a broad range of other benefits
  • performance-based incentives
  • Fulltime
Read More
Arrow Right

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...
Location
Location
United States , Newark
Salary
Salary:
75000.00 - 85000.00 USD / Year
purina.com Logo
Nestlé Purina
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Bachelor’s degree in a technical field preferred
  • Strong knowledge of Microsoft Office Suite
  • 3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
  • Valid driver’s license required
  • Ability to work independently with minimal supervision
  • Works effectively with both technical and non-technical team members
  • Experience in continuous process improvement desired
  • Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
  • Adheres to safety protocols to ensure the safety of the service team and clients
Job Responsibility
Job Responsibility
  • Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
  • Travel to B2C/B2B customer locations to provide services and assess customer needs
  • Provide field services as needed, including weekends and holidays, based on shift requirements
  • Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
  • Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
  • Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
  • Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
  • Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
  • Manage and maintain an inventory of spare parts for efficient repairs
  • Document all service activities, including maintenance schedules, repairs, and client interactions
What we offer
What we offer
  • Performance-based incentives
  • Competitive total rewards package
  • 401k with company match
  • Healthcare coverage
  • Broad range of other benefits
  • Fulltime
Read More
Arrow Right

Senior Leasing Representative

Levin Management Corporation (LMC) serves as a trusted commercial real estate se...
Location
Location
United States
Salary
Salary:
Not provided
levinmgt.com Logo
Levin Management
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma, GED, or suitable alternative
  • 3+ work experience as a retail leasing agent or similar position
  • Proficient knowledge of commercial retail real estate industry, property management principles and relevant legislation
  • Valid driver’s license and own reliable transport
  • Available to work extended hours
  • A real estate license in Pennsylvania, New York and/or NJ is required, with the further requirement of obtaining a NJ License, within 12 months of employment with Levin Management Corporation
  • Diverse analytical and problem-solving skills
  • Self-motivated, detail oriented and organized in work
  • Ability to prioritize responsibilities and meet assigned deadlines for maximum results
  • Adapt and accept change
Job Responsibility
Job Responsibility
  • Provides current and prospective tenants with the best possible customer service to retain tenants and lease properties
  • Logs all activity into company provided databases. Maintaining and storing documentation effectively
  • Collecting the completed lease financial applications and assisting with verification of application information
  • Negotiate leases and renewals with qualifying tenants. Prepare relevant information internal prior to the lease of commercial property
  • Present properties and provided amenities in a positive light to prospective tenants. Accurately communicates the benefits and features of the property portfolio
  • Perform comparative market analysis to accurately value commercial properties. Conduct research of the local real estate market and stay up to date on industry trends
  • Act as a landlord agent for property owners and help them navigate the property market
  • Assist the Marketing Dept. in advertising available properties and conducting property tours as part of leasing activities
  • Develop and review annual property leasing assumptions/budgets, prepare monthly leasing reports and quarterly assumptions/budget reports as required
  • Create and maintain operational standards and procedures
Read More
Arrow Right

Senior Business Development Representative

Arrive Logistics is a leading transportation and technology company in North Ame...
Location
Location
United States , Austin
Salary
Salary:
Not provided
arrivelogistics.com Logo
Arrive Logistics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree, preferred
  • 2+ years of relevant experience in sales or third-party logistics
  • Experience with different mode types is a plus, including drayage, intermodal, LTL and cross-border
  • Track record of success in sales
  • Ability to coach and lead others
  • Demonstrated ability to price business strategically and competitively
  • Exceptional negotiation and relationship-building skills in a fast-paced environment
  • Proven ability to deliver results under pressure
  • Commitment to customer obsession and a passion for sales
Job Responsibility
Job Responsibility
  • Continue to build on your previous logistics sales skills
  • Prospect, acquire, and expand Mid-Market & Major clients to drive Arrive growth
  • Become an expert in all modes of Arrive’s service offerings, our business model, customer specific solutions, and our proprietary software
  • Respond to sales inquiries and use your knowledge of the market to provide strategic pricing, offer capacity, and provide innovative solutions to our clients needs
  • Be a team player by collaborating with our Client Success and Carrier Sales teams to expand each account while offering best-in-class support
  • Travel as required to new and prospective clients, conduct quarterly business reviews, and expand relationships
  • Take advantage of professional development courses that will complement your industry mastery
What we offer
What we offer
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
  • Invest in your future with our matching 401(k) program
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more
  • Leave the suit and tie at home
  • our dress code is casual
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
  • Park your car for free on site
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
  • Sweat it out with the team at our onsite gym
  • Fulltime
Read More
Arrow Right

Senior Business Development Representative

Arrive Logistics is a leading transportation and technology company in North Ame...
Location
Location
United States , Phoenix, AZ; Tempe, AZ
Salary
Salary:
Not provided
arrivelogistics.com Logo
Arrive Logistics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree, preferred
  • 2+ years of relevant experience in sales or third-party logistics
  • Experience with different mode types is a plus, including drayage, intermodal, LTL and cross-border
  • Track record of success in sales
  • Ability to coach and lead others
  • Demonstrated ability to price business strategically and competitively
  • Exceptional negotiation and relationship-building skills in a fast-paced environment
  • Proven ability to deliver results under pressure
  • Commitment to customer obsession and a passion for sales
Job Responsibility
Job Responsibility
  • Continue to build on your previous logistics sales skills
  • Prospect, acquire, and expand Mid-Market & Major clients to drive Arrive growth
  • Become an expert in all modes of Arrive’s service offerings, our business model, customer specific solutions, and our proprietary software
  • Respond to sales inquiries and use your knowledge of the market to provide strategic pricing, offer capacity, and provide innovative solutions to our clients needs
  • Be a team player by collaborating with our Client Success and Carrier Sales teams to expand each account while offering best-in-class support
  • Travel as required to new and prospective clients, conduct quarterly business reviews, and expand relationships
  • Take advantage of professional development courses that will complement your industry mastery
What we offer
What we offer
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
  • Invest in your future with our matching 401(k) program
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more
  • Leave the suit and tie at home
  • our dress code is casual
  • Work in the city of Tempe, AZ right off of the I-10 and Baseline Rd. We are in a convenient location close to the Phoenix airport and Downtown Phoenix, Downtown Tempe, and Downtown Chandler. We are also conveniently located close to multiple local restaurants
  • Start your morning with free coffee
  • Park your car for free on site
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Fulltime
Read More
Arrow Right