Senior Client Service Executive Job at Barclays (Glasgow)

Senior Account Executive, Client Services

As our Senior Account Executive, your primary goal is to oversee successful impl...

Location

United States

Salary:

90000.00 - 105000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Candidate must reside within NJ, NY, Delaware, PA, or CT to be eligible for this role
Bachelor’s degree
3+ years of client services experience
2+ years of agency or pharmaceutical advertising experience (required)
1+ year of oncology/hematology experience
Proficiency with MS Office, Adobe, WebEx (or other similar systems)
Ability to innovate/brainstorm new ideas to solve client challenges
Demonstrate leadership skills and ability to prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize other people and other tasks
Excellent quantitative and analytical skills and ability to synthesize complex or diverse information
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions

Job Responsibility

Oversee successful implementation of existing client SOWs, coordinating internal and external resources, managing timelines and budgets, and providing day-to-day communication with the clients
Understand the therapeutic area of assigned account(s) and competitive environment
Demonstrate significant knowledge of agency procedure, be an advocate for agency process, and contributes to process improvement
Understand a wide range of digital and non-digital project types across Medical Affairs and Commercial functions
Modify core product framework plans to form custom project plans
Demonstrate knowledge of healthcare regulations and client positioning and strategy
Evaluate deliverables against Project Briefs
Contribute thoughtfully to the brand tactical planning
Provide accurate and thorough documentation: status reports, contact report, timelines
Own day-to-day tactics and execution within agency

What we offer

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Fulltime

Account Executive, Client Services

As our Account Executive, your primary goal is to oversee successful implementat...

Location

United States

Salary:

70000.00 - 85000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree
2+ years of client services experience
1+ year of agency or pharmaceutical advertising experience
Working knowledge of digital marketing
Good working knowledge of pharmaceutical and biotech industries and scientific communications
Is proactive and results oriented, with a commitment to accountability
Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency in MS Office, Adobe, WebEx (or other similar systems)
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
Strong organizational skills

Job Responsibility

Oversee successful implementation of existing client SOWs
Coordinate internal and external resources
Manage timelines and budgets
Provide day-to-day communication with the clients
Troubleshoot, remain cool under pressure, and communicate concisely and effectively to keep clients and internal teams informed and organized
Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
Employ ability to modify core product framework plans to form custom project plans
Evaluates deliverables against Project Briefs
Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)

What we offer

100% remote environment with opportunities for local meet ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Work-Life Balance and Flexibility
Flexible Time Off policy for rest and relaxation
Volunteer Time Off for community involvement

Fulltime

Client Services Executive

Client Services Executive position in Tunbridge Wells, Kent with temporary contr...

Location

United Kingdom , Tunbridge Wells

Salary:

12.50 - 14.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A minimum of 2 years in a customer service role or senior hospitality position
Proficiency in Microsoft Office (Word, Excel, Outlook)
A confident communicator with a keen attention to detail
Adaptability to thrive in a fast-paced environment
A passion for customer service and exceeding client expectations

Job Responsibility

Manage key client accounts to ensure smooth operations and meet Service Level Agreements
Respond to client queries via email and telephone with professionalism and promptness
Keep clients updated on contract performance and job statuses
Generate quotes and follow up for approvals
Build and nurture positive relationships with clients to maintain and grow account revenue
Prepare KPI reports and participate in client meetings
Oversee the mobilisation of new client accounts and manage administration tasks as needed
Ensure excellent customer service and maintain strong communication between all stakeholders
Handle urgent client email correspondence on a rotational basis after full training

What we offer

Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile device
Perks at work
Discount schemes
Access to Well-being platforms

Fulltime

VP, Client Services Senior Manager

The KL Client Services Lead is responsible for overall Client Experience relatin...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ yrs experience in a Client Services environment, preferably in Custody
Relevant knowledge of more than 1 Custody function is highly advantageous
Experience working with global, multi-region initiatives, projects and teams, including large matrix organizations
Experience leading/managing Custody operations or any functional unit within Custody is advantageous
Strong Custody knowledge and technical know-how is essential
Strong analytical skills – the ability to analyze processes and systems, evaluate data, and identify process improvements
The ability to coordinate and lead colleagues in achieving a common objective
Exceptionally strong interpersonal and relationship-building skills
Experience in dealing in high volume, client sensitive issues
Energetic, flexible, collaborative, and proactive

Job Responsibility

Service Level Compliance- 100% service level compliance across all functions, in line with both external contractual agreement as well as internal Product/Business expectation
Financial Management across designated GOC for Client Services, ensuring that the department manages cost targets as well as resource management
Standardization of service offering across all Operational functions, ensuring that the Client Experience is “One Custody” globally
Simplify technology across the group, with key focus on client query tooling, data and reporting
Drive Citi initiatives aimed at reducing the high level of touch points and queries within the Bank related to Custody processes
Continually review and enhance the Client services processes in partnership with the Functional Heads and direct management team to drive positive client experience
Support the execution of any associated Location Strategy activities, ensuring that the operation remains fully compliant with all aspects of Send/Receive site requirements, whilst ensuring suitable training material and post go live support is robust and executed
Collaborate with the Productivity Office to assess and support opportunities to reduce inefficiency within the Function
Promptly recognize and take action on gaps within the process control framework to ensure that the control steps across the lifecycle of the process are relevant, documented and understood within the process teams
Staff management

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
We have a variety of programs that help employees balance their work and life

Fulltime

Senior Client Experience Executive

To help to deliver Foster Denovo’s Client Services Proposition by providing a hi...

Location

United Kingdom , Weybridge; London; Glasgow; North Shields

Salary:

Not provided

Foster Denovo

Expiration Date

Until further notice

Requirements

Thorough understanding of the EB processes, client file requirements and the regulatory requirements imposed by the FCA
Following Secondsight processes to deliver a personalised and high quality service
Proficient in the upload of client contribution and assessment files
Managing and producing client governance reports
Familiarising yourself with each client’s circumstances, objectives and timescales
Building relationships with your clients and managing any client queries, responding in a timely fashion and within SLA times
Organising and attending client meetings
Sending regular communications and updates to corporate clients
Managing client feedback, supporting with the annual DCJ with your clients
Supporting where required with advisor prep and advisor meeting days

Job Responsibility

Help to deliver Foster Denovo’s Client Services Proposition by providing a high quality administration and support service to corporate clients and your Practice
Provide a consistent first class service to meet and where possible exceed a clients’ expectations
Be the main point of contact for a number of clients, (usually HR teams)
Manage own administrative tasks in addition to supporting more junior members of the team
Juggling multiple pieces of work, get involved in more in-depth client support tasks, such as governance, feedback reports, uploads and assessments
Communication is a key part of this role to keep clients and Consulting Partner’s updated
Have a warm and professional demeanour both on the telephone and in written form and the ability to build good relationships with our corporate clients

What we offer

25 days holiday (increasing by an additional day per annum up to 30 days)
Discretionary bonus
Foster Denovo will match your personal pension contribution up to a maximum of 7.5%
Life assurance of up to 4 x your salary
Income protection of 75% of your basic salary in the event of long term sickness
Employees can use our financial advisers within the company for any financial advice or knowledge
Interest free season tickets loans, eye care and childcare vouchers
Shopping discounts benefits portal (discounts on holiday, gym and high street retailers)

Senior Account Executive

Lawes are working exclusively with a well-established and expanding Insurance Br...

Location

United Kingdom , Buckinghamshire

Salary:

45000.00 - 60000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven background in managing commercial clients within a professional services environment
Track record of business development and client retention
Experience of working with a broad range of industry sectors
Understanding of compliance, governance, and industry regulations
Strong interpersonal and relationship-building abilities
Excellent communication, negotiation, and presentation skills
Ability to manage multiple priorities and deadlines effectively
Commercially astute with a proactive, solutions-focused mindset
Competence with industry systems (Acturis experience advantageous)
Professional qualifications (CII/ACII) desirable

Job Responsibility

Act as a trusted advisor to clients, understanding their needs and providing tailored solutions
Manage a portfolio of clients, overseeing renewals, adjustments and day-to-day servicing
Identify opportunities for growth, both within existing accounts and through new business development
Maintain compliance with industry standards and regulatory requirements
Support and contribute to a collaborative team environment
Meeting with clients across Buckinghamshire, London and the Home Counties
Handling client queries and providing timely, professional advice
Preparing and presenting renewal terms and recommendations
Monitoring market developments to ensure clients receive the most suitable solutions
Supporting junior colleagues and sharing technical knowledge

Fulltime

Client Services Representative

The traditional financial industry was not built to put the interests of clients...

Location

United States , Palo Alto

Salary:

60000.00 - 80000.00 USD / Year

Wealthfront

Expiration Date

Until further notice

Requirements

Bachelor’s degree
1+ years of experience in retail banking, wealth management, asset management, and/or fintech
Experience in a client facing role is preferred
Strong communication skills
able to explain complicated concepts to clients as well as team members
Able to partner with multiple stakeholders, including other teams and senior executives
Comfortable with being independent and learning new concepts quickly
Excited about our mission statement
Passion for delighting clients
Series 7 and 66 preferred (or must be obtained within 3 months of joining)

Job Responsibility

Provide exceptional customer service through email and phone communication
Help our clients use our product better through online tools and resources
Work with our operations teams to resolve client issues
Be the voice of the customer by noticing and highlighting action items needed to improve the customer experience and delight our clients
Assess client information and approve fund transfers
Assist clients in understanding asset allocation and explain investment risk profiles
Assist clients in understanding and analyzing the performance of their investments, and the potential impacts of client risk decisions

What we offer

medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, equity, discretionary bonus

Fulltime

Senior Account Executive

In this exciting role you will be working directly with some of our most high pr...

Location

United Kingdom , London

Salary:

Not provided

Influencer

Expiration Date

Until further notice

Requirements

Passion for creators and very familiar with platforms including TikTok & Instagram
Experience being organised and meticulous about meeting deadlines with excellent attention to detail
High energy and ability to multitask, with a real ability to quickly prioritise across several projects
A proven team player with a proactive and positive approach to achieving goals and supporting the work of others
Able to build strong rapport and relationships both internally and externally
The ability to remain calm under pressure
Not afraid to roll the sleeves up and get involved with day-to-day tasks when required
Strong negotiation, presentation and communication skills

Job Responsibility

Support with the day-to-day management of creator and branded content campaigns, across key social platforms with a focus on our clients in MENA
Reviewing creator content to ensure it meets campaign briefing requirements and expectations
Responsible for building and nurturing relationships with creators, and managing comms with creators and talent management agencies
Support the campaigns team with strategic creator research, vetting, sourcing and outreach ensuring relevancy and diversity
Oversee and manage campaigns via our platform, Waves, including brief & content uploads and creator payments
Ensuring all campaigns are set up correctly across our platforms and tools including Waves & Monday.com
Supporting Account Managers and Senior Account Managers with daily campaign statuses, sharing updates with clients where needed
Work on end-of-campaign reports alongside Account Managers and Senior Account Managers to ensure we exceed client expectations
Support with events and workshop initiative

What we offer

Private Healthcare through Vitality
Wellbeing support through Vitality including EAP & Mental Health cover
25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs)
Pension

Senior Client Service Executive

Barclays

Location:
United Kingdom , Glasgow

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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