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Senior Client Service Associate

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, San Francisco

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Senior Client Service Associate position at a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. The firm delivers comprehensive services including investment advisory, retirement planning, lending strategies, and customized family office support.

Job Responsibility:

  • Act as the primary point of contact for all service-related client needs, ensuring timely and precise execution across a range of requests
  • Collaborate with senior leadership to implement client-specific strategies and contribute to firm-wide initiatives
  • Build deep relationships by understanding client preferences, anticipating needs, and exceeding expectations
  • Guide and support junior team members, including Client Service Associates and Analysts, on shared accounts
  • Work closely with clients and their external advisors (tax, legal, estate) to implement complex wealth planning strategies, including philanthropic and tax-advantaged initiatives
  • Foster strong relationships with clients' extended professional teams, such as personal CFOs, executive assistants, and family office staff
  • Serve as a mentor and subject matter resource for new team members
  • Partner with internal investment professionals to assist in cash deployment and portfolio implementation
  • Provide cross-functional support on internal projects and firm priorities as needed

Requirements:

  • Proven experience in client service with high net-worth individuals, wealth management, or family office environments
  • Strong communication and relationship-building skills with a high level of discretion
  • Ability to manage complex client needs and coordinate across internal and external stakeholders
  • A collaborative mindset and passion for delivering personalized, high-touch service
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
September 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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