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Senior Client Manager

India, Mumbai · Job Posted June 16, 2026
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Job Responsibility

  • Managing and growing client relationships
  • Driving land, expansion, and renewals across all solutions within assigned accounts
  • Taking full ownership of accounts to ensure client satisfaction throughout their lifecycle
  • Building lasting connections and identifying how services can add value to client business
  • Working closely with various stakeholders, including vendors and partners
  • Using company's sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts
  • Serving as main point of contact for clients, ensuring open and effective communication
  • Identifying current needs, articulating how to meet those needs through solutions, and driving demand
  • Encouraging clients to explore additional services to nurture revenue growth
  • Engaging in developing governance and compliance policies to manage risk and ensure financial governance and compliance

Requirements

  • Advanced experience in global partner management, sales environments, and customer service
  • Experience in the IT or professional services industry, focusing on business development and/or sales
  • Strong business acumen in sales, focusing on planning and leveraging tools and DATA
  • Knowledge of the company's offerings, client applications, use cases, and market trends
  • Ability to link our high-value services to specific client needs and outcomes
  • Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities
  • Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth
  • Prior experience with the Salesforce.com contact platform
  • A bachelor’s degree or equivalent in business or a sales-related field

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