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NTT DATA Logo NTT DATA · Sales

Senior Client Manager

United States of America, Remote 115000.00 - 213000.00 USD / Year · Job Posted April 12, 2026
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Job Description

The Senior Client Manager will take ownership of assigned accounts in the Insurance vertical, focusing on client engagement and driving infrastructure solutions. With over 10 years of technology sales experience, the candidate will manage relationships, minimize churn, and maximize retention. A bachelor's degree in business or a related field is required, and relevant vendor certifications are preferred. The role is full-time and remote, with an immediate start.

Job Responsibility

  • Take full ownership of assigned accounts, retain these clients and find new business
  • Manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts
  • Pursue leads identified by aligned Lead Generation/Business development representatives
  • Minimize churn and maximize retention in assigned accounts
  • Drive client satisfaction throughout the entire lifecycle of the clients’ buying process
  • Work in a highly matrixed environment and providing global sales orchestration
  • Hunt into new identified accounts to drive Infrastructure Solutions
  • Generate demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions
  • Influence and work closely with vendors/partners to achieve required results
  • Use company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast
  • Develop open and effective channels of communication in with each client within the assigned account
  • Encourage revenue growth by inspiring clients to additional services
  • Become the reliable point of contact for clients that is required to establish a strong business relationship
  • Take ownership of a range of accounts within the assigned segments
  • Determine the best solution requirements for each client that can be deployed by other departments
  • Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization
  • Develop and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability
  • Monitor and control financial governance and compliance throughout an area of specialization in order to manage financial cost

Requirements

  • Bachelor's degree or equivalent in business or a sales related field
  • 10+ years of overall technology sales experience with several years of resale/VAR experience
  • Extensive experience selling Infrastructure Solutions such as secure networking, collab, contact center, hybrid datacenter, security, etc.
  • Experience working in a global matrixed environment
  • Experience working with OEM partners such as Cisco, Palo Alto, HPE, Dell, Etc.
  • Advanced experience in a global partner management role
  • Advanced experience in a sales environment and/or customer service role
  • Advanced experience in the IT or professional services industry with a focus on business development and/or sales
  • Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth
  • Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services
  • Advanced experience gained in a similar client manager role
  • Advanced experience working with Salesforce.com contact platform
  • Travel: up to 35% based on business and customer needs

Nice to have

  • Relevant vendor certifications would be advantageous
  • Knowledge of the P&C, annuity, and life insurance industry is preferred

What we offer

  • Medical, dental, and vision insurance
  • Flexible spending or health savings account
  • Life, and AD&D insurance
  • Short-and long-term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally required benefits
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