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Senior Client Manager

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NTT DATA

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Location:
United States of America , Remote

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Category:
Sales

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Contract Type:
Not provided

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Salary:

115000.00 - 213000.00 USD / Year
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Job Description:

The Senior Client Manager at NTT DATA will be responsible for managing and expanding client relationships, focusing on driving sales growth and ensuring client satisfaction. With a minimum of 10 years of experience in consultative selling, particularly in the IT sector, the candidate will engage with stakeholders to identify needs and articulate solutions. A bachelor's degree in business or a related field is required, with an MBA preferred. The role offers a competitive salary range of $115K to $213K, along with a remote working environment and opportunities for professional growth.

Job Responsibility:

  • Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts
  • Pursues leads identified by aligned Lead Generation/Business development representatives
  • Minimizes churn and maximizes retention in assigned accounts
  • Drives client satisfaction throughout the entire lifecycle of the clients’ buying process
  • Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions
  • Influences and works closely with vendors/partners to achieve required results
  • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast
  • Develops open and effective channels of communication in with each client within the assigned account
  • Encourages revenue growth by inspiring clients to additional services
  • Becomes the reliable point of contact for clients that is required to establish a strong business relationship
  • Takes ownership of a range of accounts within the assigned segments
  • Determines the best solution requirements for each client that can be deployed by other departments
  • Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization
  • Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability
  • Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost

Requirements:

  • 10+ years in consultative selling roles focused on Information Technology and public entities, with strong C-level selling and relationship-building experience
  • Undergraduate degree or equivalent combination of education and work experience. An MBA or graduate degree is preferred
  • Advanced knowledge of the Public Entities industry, service solutions, customer decision-making processes, and sales opportunity assessment
  • Strong presentation, negotiation, and financial acumen
  • Deep relationships in the state of California and proven sales activities with the state
  • 10+ years of quota carrying enterprise sales experience with a track record of exceeding targets in complex IT solution sales
  • Demonstrated ability to run the full sales cycle end to end including prospecting, shaping, closing, and expanding
  • Relationships with SLED decisions makers in California state, and bay area counties
  • Experience leading pursuit teams and coordinating across overlays, pre-sales, and delivery to bring large complex deals to close
  • Deep understanding of public sector procurement processes, funding mechanisms, and budget cycles
  • Strong executive presence and ability to build trust with senior stakeholders
  • Advanced negotiation skills, particularly in multivendor and partner heavy deal environments
  • Experience working with or selling services around cloud, digital transformation, managed IT, or AI-driven solutions
  • Salesforce discipline, orientation to detail and comfort operating in a high accountability, high autonomy environment
  • Advanced experience in global partner management, sales environments, and customer service
  • Experience in the IT or professional services industry, focusing on business development and/or sales
  • Strong business acumen in sales, focusing on planning and leveraging tools and DATA
  • Knowledge of the company's offerings, client applications, use cases, and market trends
  • Ability to link our high-value services to specific client needs and outcomes
  • Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities
  • Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth
  • Prior experience with the Salesforce.com contact platform
  • A bachelor’s degree or equivalent in business or a sales-related field

Nice to have:

  • Relevant vendor certifications would be advantageous
  • An MBA or graduate degree is preferred
What we offer:
  • medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan
  • variable bonus

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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