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Senior Client Manager

United States of America, Texas Employment contract 115000.00 - 213000.00 USD / Year · Job Posted July 02, 2026
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Job Responsibility

  • Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3
  • Pursues leads identified by aligned Lead Generation/Business development representatives
  • Minimizes churn and maximizes retention in assigned accounts
  • Drives client satisfaction throughout the entire lifecycle of the clients' buying process
  • Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions
  • Influences and works closely with vendors/partners to achieve required results
  • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast
  • Develops open and effective channels of communication with each client within the assigned account
  • Encourages revenue growth by inspiring clients to additional services
  • Becomes the reliable point of contact for clients that is required to establish a strong business relationship
  • Takes ownership of a range of accounts within the assigned segments
  • Determines the best solution requirements for each client that can be deployed by other departments
  • Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization
  • Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability
  • Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost

Requirements

  • Sales business acumen
  • Sales client engagement and management
  • Sales solution skills
  • Sales pursuit
  • Bachelor's degree or equivalent in business or a sales related field
  • Relevant vendor certifications would be advantageous
  • Advanced experience in a global partner management role
  • Advanced experience in a sales environment and/or customer service role
  • Advanced experience in the IT or professional services industry with a focus on business development and/or sales
  • Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth
  • Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services
  • Advanced experience gained in a similar client manager role
  • Advanced experience working with Salesforce.com contact platform

What we offer

  • Medical, dental, and vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally-required benefits

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