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Senior Client Manager - Public Sector

Luxembourg, Capellen · Job Posted January 26, 2026
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Job Description

As a Senior Client Manager in the Public Sector, you will manage and grow client relationships, driving sales growth and ensuring client satisfaction. The role requires advanced experience in sales and a strong understanding of the IT industry. You will leverage your sales business acumen and client engagement skills to identify opportunities and articulate value through our services. Join us to make an impact!

Job Responsibility

  • Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3
  • Pursues leads identified by aligned Lead Generation/Business development representatives
  • Minimizes churn and maximizes retention in assigned accounts
  • Drives client satisfaction throughout the entire lifecycle of the clients’ buying process
  • Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions
  • Influences and works closely with vendors/partners to achieve required results
  • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast
  • Develops open and effective channels of communication in with each client within the assigned account
  • Encourages revenue growth by inspiring clients to additional services
  • Becomes the reliable point of contact for clients that is required to establish a strong business relationship
  • Takes ownership of a range of accounts within the assigned segments
  • Determines the best solution requirements for each client that can be deployed by other departments
  • Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization
  • Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability
  • Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost

Requirements

  • Bachelor's degree or equivalent in business or a sales related field
  • Advanced experience in a global partner management role
  • Advanced experience in a sales environment and/or customer service role
  • Advanced experience in the IT or professional services industry with a focus on business development and/or sales
  • Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth
  • Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services
  • Advanced experience gained in a similar client manager role
  • Advanced experience working with Salesforce.com contact platform

Nice to have

Relevant vendor certifications would be advantageous

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