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The Senior Client Manager maintains and expands relationships with important large customers. Assigned to a number of existing customers, he/she is responsible for achieving sales figures and assigned account objectives. He/she represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring customers' needs and expectations are met by the company. The Senior Client Manager will lead the account team consisting of specialists both in Belgium and abroad. Business development through prospecting new customers is an equally important part of the position.
Job Responsibility:
Establishe productive, professional relationships with key personnel in assigned customer accounts
Coordinate the involvement of company personnel (both in Belgium and abroad), including support, service, and management resources, in order to meet account performance objectives and customers' expectations
Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts and business development
Proactively assesse, clarifi, and validates customer needs on an ongoing basis
Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
Requirements:
University degree
At least five years of experience with account management in a business to business environment in the insurance, financial services or consultancy industry
Fluent in Dutch/French and professional knowledge of English
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Proven ability to manage multiple projects at a time
Excellent listening, negotiation and presentation skills
What we offer:
competitive remuneration package
dynamic career with plenty of career opportunities and self-development