Senior Client Manager / Export Factoring Job at Tradewind (Istanbul)

Job Description

Want to make an impact in international trade finance? Become part of Tradewind Finance!

Be a '360 degree' point-of-contact liaison between client and internal teams—understanding and balancing clients’ needs and requests against internal risk controls, policies and operational requirements
Provide professional service and solutions to our customers
Receive, process, and submit client funding requests, as a 'first-line loan officer' to the Operations Team
Update client on a daily basis regarding all account-related information and developments
Perform on-going client account cultivation and development to increase revenue potential
Maintain high-degree of client satisfaction and high-rate of client contract renewals
Develop referrals and leads from client relationships
Engage in high-level problem solving, and proactively introduce solutions to clients
Become an expert on clients’ businesses and industries
Demonstrate a calm, professional demeanor at all times in a sometime high-stress environment
Organize regular visits to the clients and prepare visit reports to upper management
Travel to company Headquarter in Germany when it is required

Strong understanding of trade finance services
Technical expertise on export factoring area including local and global regulations
Teamwork mindset with a personal integrity attitude
'To do point' approach and strong problem solving skills
Ability to build and maintain client relationships
Proficiency in CRM tools and MS Office Programs
Minimum 5 years of experience in the trade finance /banking/ factoring industry
Proven track record of client management and finance industry
Bachelor’s degree in Business Administration, Economics, Banking or a related field
Fluency in English is required

A long-term career in trade finance based on a permanent contract
A position in which you can develop your horizon within a vibrant international organization
Friendly team environment in an international financial institution
On the job and product training
Competitive salary
Flexible office/home office approach after the initial training
Varied tasks and the opportunity to drive forward a long-lasting, sustainable financial product that offers great benefit to the economy