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Senior Client Manager / Export Factoring

Turkey, Istanbul · Job Posted February 24, 2026
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Job Description

Want to make an impact in international trade finance? Become part of Tradewind Finance!

Job Responsibility

  • Be a '360 degree' point-of-contact liaison between client and internal teams—understanding and balancing clients’ needs and requests against internal risk controls, policies and operational requirements
  • Provide professional service and solutions to our customers
  • Receive, process, and submit client funding requests, as a 'first-line loan officer' to the Operations Team
  • Update client on a daily basis regarding all account-related information and developments
  • Perform on-going client account cultivation and development to increase revenue potential
  • Maintain high-degree of client satisfaction and high-rate of client contract renewals
  • Develop referrals and leads from client relationships
  • Engage in high-level problem solving, and proactively introduce solutions to clients
  • Become an expert on clients’ businesses and industries
  • Demonstrate a calm, professional demeanor at all times in a sometime high-stress environment
  • Organize regular visits to the clients and prepare visit reports to upper management
  • Travel to company Headquarter in Germany when it is required

Requirements

  • Strong understanding of trade finance services
  • Technical expertise on export factoring area including local and global regulations
  • Teamwork mindset with a personal integrity attitude
  • 'To do point' approach and strong problem solving skills
  • Ability to build and maintain client relationships
  • Proficiency in CRM tools and MS Office Programs
  • Minimum 5 years of experience in the trade finance /banking/ factoring industry
  • Proven track record of client management and finance industry
  • Bachelor’s degree in Business Administration, Economics, Banking or a related field
  • Fluency in English is required

Nice to have

  • MBA is a plus
  • additional languages (e.g., German) are a plus

What we offer

  • A long-term career in trade finance based on a permanent contract
  • A position in which you can develop your horizon within a vibrant international organization
  • Friendly team environment in an international financial institution
  • On the job and product training
  • Competitive salary
  • Flexible office/home office approach after the initial training
  • Varied tasks and the opportunity to drive forward a long-lasting, sustainable financial product that offers great benefit to the economy

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