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At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. A champion for product excellence and enduring client relationships, the Senior Account Director at AKQA is a highly organized and credible leader. The Senior Account Director will nurture and build client relationships founded on shared values and aspirations. Motivated by work that makes a meaningful and sustained impact, the Senior Account Director has a passion for our client’s business, industry best practice and state-of-the-art techniques. AKQA offers teams the opportunity to produce innovative work that moves companies, and their communities forward. All disciplines collaborate to find the best solution while delivering each aspect to the highest standard. From products and services to imaginative storytelling, our shared vision is to create experiences that drive progress and results. We are fortunate to partner with forward-thinking clients, including Verizon, IBM, Mayo Clinic, HSS, Volvo, and Campari.
Job Responsibility:
Nurture and build client relationships founded on shared values and aspirations
Champion product excellence and enduring client relationships
Requirements:
Ability to successfully organize, manage and deliver a diverse program of activity
Deep understanding of client’s customers, competitors, marketplace and business challenges
Consultative, conscientious and rigorous approach to increase client's competitive advantage
Ensure a collaborative ‘One Team’ approach comprising both client and agency representatives
Lead and inspire the agency team to create remarkable work
Experience managing large-scale digital ecosystems, specifically within CX, app, and digital marketing
Partner with Project Management to strategically pivot team priorities to address shifting client needs without compromising quality or momentum on critical initiatives
Ability to successfully manage and organize a variety of activities
Excellent communication skills and the ability to motivate and inspire
Personable, professional approach
Sharp attention to detail and a drive for perfection
Proactively able to identify organic growth opportunities that align with client’s business objectives
Ability to anticipate and mitigate risks related to high-volume roadmaps across multiple brands with nuanced business requirements
Skilled at building and maintaining strong relationships across a complex client matrix
Available during normal business hours, US Eastern Time Zone