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AKQA Logo AKQA · -

Senior Client Director

United States, New York Employment contract · Job Posted February 21, 2026
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Job Description

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. A champion for product excellence and enduring client relationships, the Senior Account Director at AKQA is a highly organized and credible leader. The Senior Account Director will nurture and build client relationships founded on shared values and aspirations. Motivated by work that makes a meaningful and sustained impact, the Senior Account Director has a passion for our client’s business, industry best practice and state-of-the-art techniques.

Job Responsibility

  • Ensure a collaborative ‘One Team’ approach comprising both client and agency representatives
  • Lead and inspire the agency team to create remarkable work

Requirements

  • Ability to successfully organize, manage and deliver a diverse program of activity
  • Deep understanding of client’s customers, competitors, marketplace and business challenges
  • Consultative, conscientious and rigorous approach to increase client's competitive advantage
  • Experience managing large-scale digital ecosystems, specifically within CX, app, and digital marketing
  • Ability to partner with Project Management to strategically pivot team priorities
  • Ability to successfully manage and organize a variety of activities
  • Excellent communication skills and the ability to motivate and inspire
  • Personable, professional approach
  • Sharp attention to detail and a drive for perfection
  • Ability to proactively identify organic growth opportunities
  • Ability to anticipate and mitigate risks related to high-volume roadmaps
  • Skilled at building and maintaining strong relationships across a complex client matrix
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