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Carex is partnering with a technology solutions industry partner to find a Senior Client Delivery Project Manager to lead the successful execution of client-facing IT projects in a managed services and professional services environment. This role is ideal for a strategic, client-focused project leader who thrives on owning delivery outcomes end-to-end. The position emphasizes direct client engagement and delivery leadership for midmarket to enterprise clients, operating as a senior individual contributor within the delivery organization.
Job Responsibility:
Own and manage the full lifecycle of IT projects, ensuring delivery across scope, timeline, budget, and quality
Act as the primary point of contact for clients, facilitating decisions and managing stakeholder relationships
Develop and maintain project plans, schedules, budgets, and key delivery milestones
Lead cross-functional teams and third-party vendors to ensure project alignment and execution
Oversee governance processes, including risk management, status reporting, and change control
Proactively identify and address project risks, dependencies, and changes, escalating as needed while maintaining ownership
Guide clients through onboarding and transition phases into managed services
Ensure deliverables meet contractual, service, and internal quality standards
Contribute to continuous improvement of delivery practices, tools, and governance frameworks
Collaborate with delivery leadership to promote consistency and high standards across engagements
Requirements:
5–8+ years of experience managing client-facing IT projects within MSP, consulting, or professional services environments
Proven ability to independently own and deliver complex projects for midmarket to enterprise clients
Bachelor’s degree in Computer Science, Information Systems, or related field
Strong stakeholder management and client engagement capabilities
Experience in IT delivery environments, including infrastructure, cloud, and security
PMP or equivalent certification required
Experience working in IT solution provider, MSP, VAR, or IT channel settings strongly preferred
Solid understanding of project methodologies (Agile, Waterfall, Scrum, Hybrid)
Proficiency with project management tools such as Jira, MS Project, Asana, or Trello
Ability to mentor project team members and support continuous improvement initiatives
Strong organizational, communication, and analytical skills