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Senior Client Data & Analytics Lead

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Chat3D

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Location:
United States , New York

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

140000.00 - 200000.00 USD / Year
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Job Description:

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. We’re looking for an influential data and analytics leader who’s excited to work directly with clients — helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data. You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation. This is one of the early hires onto a new client-facing data team, giving you a chance to play a strategic role in establishing vision, practices, and playbook.

Job Responsibility:

  • Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through working sessions, trainings, and occasional SQL/BI examples
  • Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process
  • Help clients identify reporting & analytics outcomes they need Kraken to drive and partner with product to deliver these
  • Train Kraken’s broader client delivery team on how to ask effective data questions and leverage data to drive business impact

Requirements:

  • 8+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer)
  • Familiarity with SQL and modern BI tools – enough to recognize and speak to what “good” looks like & construct examples
  • Excellent communications, collaboration and presentation skills
  • Strong grasp of modern data practices (team structure, tools, ways of working)
  • Experience working in an agile, product-led context
  • Excitement for a fast-paced, high-autonomy, fun environment
  • Strong influencing skills and ability to challenge traditional ways of thinking
  • Experience leading data teams
  • Passionate about leading, motivating and developing others
  • Passionate about helping customers (without them, we don’t exist)
  • Passionate about technology (we are a tech business disrupting energy)
  • Committed to sustainability (we are all about speeding up the shift to a more sustainable world)
  • Open minded, flexible and adaptable (we are constantly growing, changing and evolving)
  • Confident in decision making
  • Supportive
  • Approachable
  • Inclusive
  • Resilient, working well under pressure

Nice to have:

Energy experience

What we offer:
  • Great medical, dental, and vision insurance options including FSAs
  • Paid time off
  • 401(k) plan with employer match
  • Parental leave. Biological, adoptive and foster parents are all eligible
  • Pre-tax commuter benefits
  • Flexible working environment
  • Equity Options
  • Modern office or co-working spaces depending on location

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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