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Senior Client Advisor

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Groupe Kering

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Location:
Canada , Toronto

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Category:
Sales

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Contract Type:
Not provided

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Salary:

19.00 - 21.00 USD / Hour
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Job Description:

The Senior Client Advisor will oversee the client advisor team in partnership with the store leadership team, and contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

Job Responsibility:

  • Manage the client advisor team and lead by example by achieving individual sales targets
  • Ensure the team meets their targets
  • Train new client advisors
  • Provide ongoing training and development for existing team members
  • Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration
  • Provide outstanding client and after-sale service
  • Show passion in connecting and reconnecting with clients
  • Put clients at the center
  • Identify client needs and anticipate future requests
  • Cultivate a robust client portfolio
  • Drive performance to exceed individual sales and KPI goals
  • Create personalized, versatile, and timeless silhouettes for the client
  • Demonstrate passion for fashion culture
  • Show a transparent and genuine attitude with the client
  • Create a unique connection with clients
  • Communicate professionally and authentically with clients and colleagues
  • Effectively use all available tools to optimize business opportunities
  • Proactively support the front and back-of-house teams
  • Uphold and adhere to all company policies and operational procedures

Requirements:

  • Preferred professional experience in providing high-quality service focused on client expectations (e.g., fashion & accessory retail, customer service, luxury hospitality)
  • Strong leadership and management skills
  • Ability to motivate and inspire a team
  • Personal taste and passion for fashion culture
  • Likes to create personalized looks
  • Natural business mindset and entrepreneurial spirit
  • Open-minded
  • Strong team-centric attitude
  • At ease with using tools and applications
  • Learns fast with new technologies
  • Motivation to work in a fast-paced environment
  • Able to multitask & prioritize
  • Proactive, enthusiastic, & with a problem-solving attitude
  • Excellent written, oral & listening skills in English and local language
  • Embrace change and see it as an opportunity to grow and develop

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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