Senior Client Advisor Job at Groupe Kering (New York)

Senior Client Advisor

As the Senior Client Advisor, you are the Gucci brand ambassador responsible for...

Location

United States of America , Las Vegas

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

4+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting
Passion and natural interest in relationship building and people engagement
High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team
Proven ability to perform certain complex tasks with accuracy and commitment
Proven ability to collaborate with teammates and act as a role model
Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues
Deep knowledge about and passion for fashion and luxury
Flexibility to work a retail schedule which will include evenings, weekends, and holidays
Excellent commercial awareness and client attitude
High flexibility and ability to adapt to different clients and complex situations

Job Responsibility

Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely
Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty
Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations
Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation
Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant
Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them
Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…)
Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely
Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals
Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude

Fulltime

New

Senior Client Advisor

Butler Rose are delighted to be working with a growing independent accountancy a...

Location

United Kingdom , Leeds

Salary:

61000.00 - 80000.00 GBP / Year

Butler Rose

Expiration Date

Until further notice

Requirements

Experience advising or working within owner-managed businesses
Exposure to businesses with turnovers of £3m+
Strong commercial finance, advisory or client relationship experience
The ability to turn financial information into practical business advice
Confidence working directly with business owners, founders or senior stakeholders
A good understanding of profitability, cash flow and what drives business value
Working knowledge of key tax areas such as corporation tax, personal tax, CGT or IHT
A proactive, solutions-focused and commercially curious approach

Job Responsibility

Acting as the main adviser for a portfolio of owner-managed businesses
Leading quarterly client meetings focused on performance, direction and growth
Translating financial information into clear, actionable commercial advice
Helping clients understand profitability, cash flow, margins and business value
Supporting clients with key business decisions, opportunities and challenges
Identifying ways to add value, improve reporting and strengthen client relationships
Growing and developing your portfolio through trusted, value-led conversations
Working closely with internal teams who manage accounts, compliance and delivery
Mentoring junior team members and supporting their commercial development

What we offer

Salary of £61,000 - £80,000 DOE
Hybrid working, typically 4 days office and 1 day from home
Flexible working hours
Company car or car allowance option after qualifying period
Profit share scheme after qualifying period
Medical insurance after qualifying period
30 days holiday, including bank holidays
Free lunches 4 days per week
Reward lunches and team building days
Excellent professional development opportunities

Fulltime

Senior Client Advisor

We are currently seeking a Senior Client Advisor to join our dynamic boutique le...

Location

United States of America , Boston

Salary:

22.00 - 24.00 USD / Hour

Groupe Kering

Expiration Date

Until further notice

Requirements

A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
Strong leadership and management skills, with the ability to motivate and inspire a team
Have personal taste and passion for the fashion culture, likes to create personalized looks
Have a natural business mindset and an entrepreneurial spirit
Open-minded and looking for a company valuing audacity and authenticity
Strong team centric attitude to achieve common goals
At ease with using tools and applications
learns fast with new technologies
Motivation to work in a fast-paced environment, able to multitask & prioritize
Proactive, enthusiastic, & with a problem-solving attitude

Job Responsibility

Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets
Train new client advisors and provide ongoing training and development for existing team members
Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration
Provide an outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and authentic way, with clients and colleagues

What we offer

Medical
dental
vision
short and long-term disability
various paid time off programs
employee discount/perks
retirement plan with employer contributions

Fulltime

Senior Client Advisor

Diesel has long been a leading pioneer in denim and casual fashion, known for mo...

Location

United Kingdom , Ashford

Salary:

Not provided

OTB

Expiration Date

Until further notice

Requirements

Previous experience in luxury retail
Proven track record of successful sales generation, building and developing client relations
Results-driven and customer focused
Strong communication skills (verbal, in person, via email, SMS, etc.)
Strong attention to detail
Proficient computer knowledge (MS Word, Excel and Outlook)

Job Responsibility

Transform each client experience into passional moments by creating a high customer satisfaction
Create a long-term authentic bond with clients by making them feel the experience is truly about them
Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results
Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance
Build and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward-thinking mindset
Be a mentor to the team by proactively offering insights, reflections, and experiences to your colleagues
Become a role model for other staff by performing customer service duties in exemplary fashion, including when implementing the customer service skill check sheet and other tools
Constantly maintaining customer service skills by analyzing customer service practices

Fulltime

Senior Client Advisor

Reporting to the Store Director, the Senior Client Advisor, you will assist the ...

Location

United States of America , Las Vegas

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Sales management experience in retail, luxury retail, or service-related industry preferred
Bachelor’s Degree in a related field is preferred
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
Industry awareness and strong business acumen
Strong verbal and written communication skills and excellent organizational skills
Passion for the Fashion Industry
Flexibility to work on a retail schedule which will include evenings, weekends, and holidays
Qualified candidates must have the proper work authorization to work in the United States

Job Responsibility

Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader
Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals
Assist in the development and growth within your team
Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood
Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs
Demonstrates an excellent knowledge of the products as well as Gucci history and heritage
Attract new clients by being a Brand Ambassador through networking within the community
Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales
Floor leadership duties
opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break

What we offer

Culture of inclusivity and accessibility
Reasonable accommodation for application and interview process

Fulltime

Senior Client Advisor

The Alexander McQueen Senior Client Advisor will be a passionate brand ambassado...

Location

United States of America , Boston

Salary:

26.00 - 28.00 USD / Hour

Groupe Kering

Expiration Date

Until further notice

Requirements

Proven experience in a similar role within fashion retail companies or customer service-related field
Proven ability to drive and exceed individual and store KPIs
Possesses genuine interest in fashion and follows industry trends/news
Team-player mentality
Strong verbal and written communication skills
Strong selling skills and ability to overcome objections
Client centric approach and an entrepreneurial spirit
Ability to work in a fast moving and dynamic environment
Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
Ability to use digital retail tools and CRM

Job Responsibility

Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage
Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty
Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives
Follow Company grooming, accordingly with AMQ standards and policies

Fulltime

Senior Client Advisor

The Senior Client Advisor will oversee the client advisor team in partnership wi...

Location

Mexico , Guadalajara

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
Strong leadership and management skills, with the ability to motivate and inspire a team.
Have personal taste and passion for the fashion culture, likes to create personalized looks
Have a natural business mindset and an entrepreneurial spirit
Open-minded and looking for a company valuing audacity and authenticity
Strong team centric attitude to achieve common goals
At ease with using tools and applications
learns fast with new technologies
Motivation to work in a fast-paced environment, able to multitask & prioritize
Proactive, enthusiastic, & with a problem-solving attitude

Job Responsibility

Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets.
Train new client advisors and provide ongoing training and development for existing team members.
Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
Provide an outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and authentic way, with clients and colleagues

Fulltime

Senior Client Advisor

If you are a Dream-maker, this is the place for you. Together, we’ll create the ...

Location

United States of America , Atlanta

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Sales management experience in retail, luxury retail, or service-related industry preferred
Bachelor’s Degree in a related field is preferred
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
Industry awareness and strong business acumen
Strong verbal and written communication skills and excellent organizational skills
Passion for the Fashion Industry
Flexibility to work a retail schedule which will include evenings, weekends, and holidays
Proper work authorization to work in the United States

Job Responsibility

Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader
Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals
Assist in the development and growth within your team
Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management
Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs
Demonstrates an excellent knowledge of the products as well as Gucci history and heritage
Attract new clients by being a Brand Ambassador through networking within the community
Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales
Floor leadership duties
opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break

Fulltime

Select Country

Senior Client Advisor

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Senior Client Advisor

Senior Client Advisor

Senior Client Advisor

Senior Client Advisor

Senior Client Advisor

Senior Client Advisor

Senior Client Advisor

Senior Client Advisor

Senior Client Advisor

Our AI answers in your language