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We are looking for a Senior Client Account Specialist to support billing operations and account administration for a fast-paced financial services environment in Washington, District of Columbia. This position is ideal for someone who combines strong attention to detail with solid experience in receivables, payables, and billing systems. The role works closely with internal teams and clients to help maintain accurate financial records, resolve account questions, and keep invoicing processes running smoothly.
Job Responsibility:
Prepare and process client invoices using computerized billing platforms while ensuring accuracy, completeness, and timely submission
Monitor accounts receivable and accounts payable activity, investigate discrepancies, and help maintain current and balanced account records
Respond to inbound calls and account-related inquiries from clients or internal stakeholders with professionalism and clear follow-through
Enter, review, and update financial and billing information across accounting software applications, including specialized business systems used by the team
Support routine accounting tasks such as payment posting, reconciliation work, and documentation management for billing transactions
Partner with colleagues to track billing status, resolve outstanding items, and improve day-to-day account support processes
Maintain organized records of invoices, payments, and client account activity to support reporting and audit readiness
Assist with work involving multiple software environments, including updates or changes to billing-related systems when required
Requirements:
At least 2 years of experience in billing, accounting support, or client account administration
Practical experience using accounting software systems in an office environment with strong attention to detail
Working knowledge of accounts receivable, accounts payable, and general accounting functions
Familiarity with computerized billing tools and the ability to manage detailed financial data accurately
Experience handling inbound calls or customer account inquiries in a service-oriented setting
Exposure to platforms such as ADP, Aderant, Epic, EHR systems, or About Time is preferred
Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively