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Senior Claims Specialist

United States, Dallas · Job Posted May 04, 2026
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Job Responsibility

  • Oversee a portfolio of complex liability claims, conducting detailed reviews of coverage, liability, damages, and supporting documentation to determine appropriate next steps
  • Lead investigations from initial intake through final resolution, ensuring each matter is handled in accordance with policy provisions, regulatory expectations, and company standards
  • Negotiate settlements within delegated authority while balancing timely resolution, financial accuracy, and fair treatment of all parties involved
  • Partner with outside counsel to shape litigation strategy, monitor case progress, and drive effective outcomes in disputed or highly sensitive matters
  • Coordinate the work of external experts and service providers, including legal vendors, consultants, discovery specialists, and technical advisors, to support claim evaluation and defense
  • Establish and maintain accurate claim reserves, review developments that may affect exposure, and recommend adjustments to support sound financial forecasting
  • Serve as a subject matter resource on specialized liability exposures, sharing insights that strengthen decision-making and promote consistent claim handling practices
  • Work closely with underwriting teams to identify emerging or complex risk issues, contributing expertise that supports pricing decisions, policy terms, and client discussions
  • Represent the organization in mediations, settlement conferences, industry events, or similar forums, helping maintain strong working relationships and an informed market presence

Requirements

  • Demonstrated experience managing complex claims involving Architects and Engineers Errors and Omissions or closely related liability exposures
  • Strong working knowledge of insurance policy interpretation, claim investigation methods, litigation management, and negotiated claim resolution
  • Familiarity with applicable laws, regulations, compliance standards, and industry best practices related to liability claims
  • Ability to evaluate financial exposure, set and revise reserves, and support accurate reporting throughout the life of a claim
  • Excellent communication and stakeholder management skills, with the ability to collaborate effectively with counsel, vendors, underwriters, and insured parties
  • Proven judgment in handling sensitive matters, making timely decisions, and balancing customer service with sound risk management
  • Comfortable with travel as needed for mediations, settlement conferences, and other in-person claim activities

What we offer

  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan

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