Senior Claims Service Consultant, Allianz

Allianz

Location:
Australia, Sydney ▼
Adelaide
Melbourne
Perth
Brisbane
Hobart
Darwin

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Job Responsibility:

Ensure and maintain knowledge of current legislation and how this impacts claims management, applying soundly based decision-making to all claims and consistently making liability decisions of increasing complexity at claims lodgement and throughout the life of the claim
Support capability development by coaching less experienced members of the team
Manage a portfolio of claims from validation to finalisation within PCA authority levels and ensure that client is kept informed as per communication requirements
Review claims and authorise payments for other team members within allocated authority, ensuring adherence to AAL standards to minimise leakage and increased cost of claim

Requirements:

Experience in large loss claims with at least 3 years of experience
Meet specific technical capability and competence standards that are required for professional progression within AAL, including the submission of a portfolio of supporting evidence
Experience in handling highly complex claims management processes and procedures across a variety of general insurance product lines gained in a complex, matrixed general insurance organisation

What we offer:

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Additional Information:

Job Posted:
May 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Claims Service Consultant