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Senior Claims Representative

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Brown & Brown UK

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Location:
United States , Carmel

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Senior Claims Representative manages high priority accounts and catastrophic claims.

Job Responsibility:

  • Maintain a claim inventory as deemed appropriate by management
  • Verify, research evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment
  • Make timely contact with members, injured workers, agents, providers, attorneys, etc.
  • Investigate claim with phone interviews/emails and obtain appropriate documentation
  • Evaluate exposure and adjust reserves as required
  • Conclude claim processing in accordance with company standards
  • Meet with members, agents, injured workers, attorneys, etc. as deemed necessary
  • Provide training and act as a mentor for members and other claims personnel
  • Travel to annual workers compensation conference and/or attend educational seminars
  • Other job-related projects or assignments as delegated
  • The Sr. Claims Representative will maintain and uphold a high standard for customer service

Requirements:

  • Associate’s or Bachelor’s degree in business, financial related discipline, or Human Resources (preferred)
  • Proficient with Microsoft, Windows, Excel, IVOS, etc.
  • Exceptional telephone demeanor
  • Ability to maintain a high level of confidentiality
  • 3 – 5 years’ experience in similar position
  • Insurance and/or Industry certification or designation
What we offer:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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