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Senior Claims Processing Representative

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NTT DATA

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Location:
United States , Plano

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Senior Claims Processing Representative role at NTT DATA involves processing healthcare claims, ensuring compliance with HIPAA regulations, and maintaining high-quality standards. Candidates should have at least 3 years of experience in claims processing and proficiency in MS Office. This remote position requires strong problem-solving and communication skills, with a focus on meeting client productivity targets.

Job Responsibility:

  • Processing of Professional claim forms files by provider
  • Reviewing the policies and benefits
  • Comply with company regulations regarding HIPAA, confidentiality, and PHI
  • Abide with the timelines to complete compliance training of NTT Data/Client
  • Work independently to research, review and act on the claims
  • Prioritize work and adjudicate claims as per turnaround time/SLAs
  • Ensure claims are adjudicated as per clients defined workflows, guidelines
  • Sustaining and meeting the client productivity/quality targets to avoid penalties
  • Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA
  • Timely response and resolution of claims received via emails as priority work
  • Correctly calculate claims payable amount using applicable methodology/ fee schedule

Requirements:

  • 3 year(s) hands-on experience in Healthcare Claims Processing
  • 2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer systems, and learning new software tools
  • High school diploma or GED
  • Previously performing – in P&Q work environment
  • work from queue
  • remotely
  • Key board skills and computer familiarity – Toggling back and forth between screens/can you navigate multiple systems
  • Working knowledge of MS office products – Outlook, MS Word and MS-Excel.

Nice to have:

  • Amisys
  • Ability to communicate (oral/written) effectively in a professional office setting
  • Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities
  • Time management with the ability to cope in a complex, changing environment

Additional Information:

Job Posted:
February 20, 2026

Work Type:
Remote work
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