Senior Claims Consultant

• Contact with clients, carriers & internal customers on a regular basis to serve as advocate, liaison, mediator and resource
• Coordinates with client/insured to assist with coverage issues
• Participate in presentations with clients and prospects as requested
• Documentation in ImageRight as required
• Function as back-up for Claims Team members and Claims Manager
• Be available on rotation for afterhours escalation calls
• Identify and notify Risk Manager/Producers of claims trends to help facilitate a resolution
• Assists team with high complex losses and questions related to such
• Training and mentoring team members
• Participation and leading claims roundtables mandatory
• Ability to problem solve independently and in collaboration with team members
• Light Managerial Duties as requested by Claims Manger

• Minimum 5 years claims experience to include Commercial, Personal Multiline and Work Comp
• Expertise in coverage interpretation
• Proficient in complex loss analysis
• Familiarity with and experience in claims litigation
• Mastery of Claims Consultant duties and responsibilities
• Strong & professional oral & written communication skills
• Follow through and attention to detail
• Dependability and Initiative
• Ability to demonstrate good judgement
• Proficiency in Sagitta and ImageRight as applicable
• Proficiency in MS Office, Word, Excel, Outlook and PowerPoint
• Presentation and public speaking skills

• Experience in Construction Defect
• Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARMS)

medical, dental, life and disability insurance, 401k, generous paid time off