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Senior Claims Consultant

Alera Group

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Location:
United States, Tacoma

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

110000.00 - 130000.00 USD / Year

Job Description:

Alera Group is looking for a Senior Claims Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Prior experience in large Construction Claims is required. This role is remote in the Pacific time zone. The senior construction consultant will need to be well versed in the following claim types: 5+ years of construction defect—indemnity, risk transfer, subcontractors, and general contractors. Experience managing real estate, builders risk and wrap programs (OCIP & CCIP). Handling complex litigated and high exposure/severity claims. Advanced coverage knowledge in general liability, property, and construction. You will be working independently with clients and consulting on large reserves, reservation of rights notices, coverage denials and other issues that have a significant impact on client retention and premiums. This position will also be presenting to prospects, in client renewals, stewardship meetings and claim reviews.

Job Responsibility:

  • Contact with clients, carriers & internal customers on a regular basis to serve as advocate, liaison, mediator and resource
  • Coordinates with client/insured to assist with coverage issues
  • Participate in presentations with clients and prospects as requested
  • Documentation in ImageRight as required
  • Function as back-up for Claims Team members and Claims Manager
  • Be available on rotation for afterhours escalation calls
  • Identify and notify Risk Manager/Producers of claims trends to help facilitate a resolution
  • Assists team with high complex losses and questions related to such
  • Training and mentoring team members
  • Participation and leading claims roundtables mandatory
  • Ability to problem solve independently and in collaboration with team members
  • Light Managerial Duties as requested by Claims Manger

Requirements:

  • Minimum 5 years claims experience to include Commercial, Personal Multiline and Work Comp
  • Expertise in coverage interpretation
  • Proficient in complex loss analysis
  • Familiarity with and experience in claims litigation
  • Mastery of Claims Consultant duties and responsibilities
  • Strong & professional oral & written communication skills
  • Follow through and attention to detail
  • Dependability and Initiative
  • Ability to demonstrate good judgement
  • Proficiency in Sagitta and ImageRight as applicable
  • Proficiency in MS Office, Word, Excel, Outlook and PowerPoint
  • Presentation and public speaking skills

Nice to have:

  • Experience in Construction Defect
  • Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARMS)
What we offer:

medical, dental, life and disability insurance, 401k, generous paid time off

Additional Information:

Job Posted:
December 05, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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