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Perform claims analysis related to disputes, legal matters, state complaints, provider inquiries, and internal team inquiries. Determine whether any claim payment or denial issues are present, particularly those that may affect utilization management, enrollment, claims, configuration, network, contracting and/or provider data. Submit the necessary documents (if issues are identified) to specific areas, in an effort to ensure all is updated and corrected. Submit all projects and/or claims to be reprocessed, in order to ensure provider contracts are implemented effectively, as well as to avoid any further ongoing issues. Perform education for providers, both internal and external, when required. Attend provider group meetings, as well as individual meetings, both internally and externally. Submit projects within Microsoft Excel as assigned. Perform other duties as needed.
Job Responsibility
Perform claims analysis related to disputes, legal matters, state complaints, provider inquiries, and internal team inquiries
Determine whether any claim payment or denial issues are present, particularly those that may affect utilization management, enrollment, claims, configuration, network, contracting and/or provider data
Submit the necessary documents (if issues are identified) to specific areas, in an effort to ensure all is updated and corrected
Submit all projects and/or claims to be reprocessed, in order to ensure provider contracts are implemented effectively, as well as to avoid any further ongoing issues
Perform education for providers, both internal and external, when required
Attend provider group meetings, as well as individual meetings, both internally and externally
Submit projects within Microsoft Excel as assigned
Perform other duties as needed
Requirements
1-3 years of medical claims experience
1-3 years of intermediate Excel experience, with demonstrated proficiency in formulas, pivot tables, and vlookups
Must reside in Florida
High school diploma or GED
Nice to have
Bilingual in English/Spanish
2+ years of provider claims experience
Certified Professional Coder (CPC)
Knowledge of provider billing, particularly with professional and hospital claims
Strong attention to detail
Excellent communication, collaboration, and relationship building skills
Self-motivated and ability to drive independent work