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Our Continuous Improvement team is dedicated to making work easier and more effective. We collaborate with our business partners to streamline work and eliminate obstacles, enabling them to focus on what matters most: providing high-quality and efficient service. We optimize workflows by identifying smarter ways of working. We support new ideas and innovations, transforming great ideas into tangible improvements. We reduce the repetitive tasks, freeing up time for more complex and rewarding work.
Job Responsibility:
Developing solutions that effectively handle complex data and analyzing the connections between different data points
Transforming findings into actionable recommendations that drive measurable improvements in operational performance
Applying process mining techniques to identify bottlenecks and inefficiencies in business operations
Designing and implementing solutions that increase the effectiveness and efficiency of everyday business tasks
Using data analysis to support better decision-making while prioritizing service quality
Collaborating with business teams to address operational challenges through continuous improvement methods and technical innovation
Mentoring and supporting team members in learning data analysis techniques and problem-solving approaches
Engaging with stakeholders, managing priorities, and ensuring smooth processes
Fostering a culture of continuous learning and facilitating knowledge transfer across the team
Requirements:
Enthusiasm for learning new skills and adapting to evolving technologies while maintaining a strong focus on service
Understanding of how business operates and eagerness to learn more about finance and HR processes
Motivated and collaborative professional who excels in a dynamic environment
Excellent communication skills, a proactive mindset, and a passion for delivering results
Core values include teamwork, adaptability, and continuous learning
Prepared to contribute expertise to help achieve goals
Experience working with technical documentation, able to work with PDD, SDD, and other forms of it
Utilize Python, SQL, and other technical skills to discover valuable insights that improve daily operations