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Vodafone Logo Vodafone · IT - Software Development

Senior Chapter Lead - Copy

Hungary, Budapest · Job Posted July 14, 2026
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Job Description

We are seeking a Creative Capability Lead to shape and evolve a specialist chapter across copywriting, content or design within an agile, multi-disciplinary environment. The role focuses on driving high-quality creative delivery, building scalable standards and ways of working, and leading talent development to support business growth and improved customer experience outcomes.

Job Responsibility

  • Lead and develop a specialist creative capability area, establishing clear standards, frameworks and ways of working to ensure consistent, high-quality output
  • Build, coach and develop a high-performing team through structured line management, performance development and succession planning
  • Own and govern creative quality, ensuring outputs align with brand standards, business objectives and customer expectations
  • Drive workforce planning, including capacity management, skills mapping and readiness for future business demand
  • Partner with senior stakeholders across delivery and commercial teams to align capabilities with business priorities and enable effective delivery outcomes

Requirements

  • Strong expertise in copywriting, content production or design, with the ability to guide and develop specialist teams
  • Proven people leadership experience, including coaching, performance management and talent development
  • Ability to translate strategic priorities into practical capability plans in a fast-paced environment
  • Effective stakeholder management and influencing skills across diverse and senior audiences
  • Continuous improvement mindset with experience enhancing quality, processes and team effectiveness

What we offer

  • Opportunity to lead and shape a creative capability at scale within a global organisation
  • Exposure to cross-market collaboration and strategic initiatives that impact customer experience
  • A structured environment that supports leadership development, coaching and talent growth
  • Participation in agile projects with opportunities to influence innovation and delivery excellence
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