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Senior leadership role focused on delivering large-scale organisational and digital transformation across a complex environment. The successful candidate will play a pivotal role in shaping and embedding change across major strategic programmes, with a strong preference for experience leading ERP-enabled transformation within a university setting.
Job Responsibility:
Leading the development and execution of end-to-end change management strategies across major programmes and projects
Partnering with Programme Directors, Sponsors, senior academics and Professional Services leaders to embed change effectively
Developing and delivering key change artefacts including: Change impact assessments, Stakeholder engagement strategies, Communications and engagement plans, Organisational readiness assessments, Resistance management plans, Benefits realisation and success metrics
Integrating change management activity into programme and project delivery frameworks
Leading workshops and change interventions to support adoption and behavioural shift
Defining and tracking change KPIs and reporting on adoption, risks and mitigation actions
Coaching sponsors and senior leaders in their role as change champions
Line managing and developing Change Managers and Change Officers within a hybrid, matrixed environment
Supporting the ongoing development of change methodology, tools and organisational change maturity
Requirements:
Significant experience delivering large-scale organisational change impacting people, process, systems and structure
Strong working knowledge of change methodologies and tools (Prosci or equivalent essential)
Demonstrable experience influencing at Sponsor and Executive level
Experience working in complex, matrixed organisations
Strong analytical, stakeholder engagement and communication skills
Ability to manage ambiguity and drive adoption across diverse stakeholder groups
Experience leading ERP or enterprise system change (e.g. SAP, Oracle)
Nice to have:
Experience delivering change within a University or comparable complex, regulated organisation
Experience within large-scale digital transformation programmes
Knowledge of programme and project management methodologies (Prince2, MSP, Agile)