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Our client is looking for a Senior Change Management Consultant for a 3 month contract in Toronto. This is a hybrid role.
Job Responsibility:
Conduct requirements gathering, develop documentation, including presentations and briefing notes and conduct partner engagement
Work with different partners and subject matter experts from different backgrounds (clinical, business, and technical)
Interact with the business partners and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business and technology needs and requirements
Ensure all documentation follows drafting, approval, and publication standards, is version controlled and loaded onto central project sites
Follow-up on team member commitments and proactively identify risks
Assist Program Manager with preparation of the communication and training artifacts and tracking Organizational Change Management activities
Provide assistance to program manager and team in coordinating, planning, communicating, and executing the delivery of core program components
Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed
Assist in the preparation of status reports
Identify problems/issues and escalate as appropriate
Update and maintain the team and/or project site
Requirements:
7+ years experience Demonstrated ability to develop and implement new operational processes that align with regulatory requirements and organizational objectives
7+ years experience Proven experience in project management (e.g., project goals, risk, scope, planning, cost and quality management) and leading organizational change management initiatives
7+ years Experience with process improvement concepts (e.g., Six Sigma, Lean)
7+ years Experience collaborating with various groups to gather updates and maintain progress reporting, action items, risk management updates, etc.
7+ years Experience working alongside project and program managers in a highly complex environment with internal and external stakeholders, vendors and partners
while providing updates, escalating where required, identifying risks, and leading project document deliverables
7+ years Working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004)
7+ years Public sector experience, ideally in Canadian healthcare in acute care, primary care and/or community care settings
7+ years Knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices
Excellent analytical, problem-solving and decision-making skills
verbal and written communication skills
interpersonal and negotiation skills
Ability to readily identify, assess and mitigate implementation and adoption issues
Experience developing project status reports and maintaining and monitoring status reporting logs
A team player with a track record for meeting deadlines
Nice to have:
Working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004)
Knowledge of Healthcare Information Systems used throughout the province of Ontario
Knowledge and experience with HL7 FHIR, Canadian and International Terminology Standards and FHIR Structure Data Capture (SDC)
Knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices
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