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We are pleased to offer Senior Chalet Host positions across our Ultimate Catered Chalets in our three resorts: Val d’Isère, Méribel and Courchevel. Please note that all applicants must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour. Role Overview: This is a dynamic and hands-on position, supporting the Chalet Manager and wider team in delivering an exceptional 5-star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world-class hospitality and creating unforgettable moments for every guest. As a Senior Chalet Host, you will take responsibility for both front-of-house duties and housekeeping services. This is a highly rewarding role involving frequent interaction with both guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below.
Job Responsibility
Breakfast Service: Preparing the dining area, warmly welcoming and seating guests, and taking orders for hot food and beverages
Afternoon Tea: Presenting a light meal comprising one sweet and one savoury item, accompanied by drinks as requested by guests
Evening Service: Delivering a formal dining experience, including canapés, a bespoke chef-designed menu tailored to guests’ preferences, and expertly paired wines
Housekeeping: Conducting a thorough weekly changeover clean of the entire property and a midweek linen change
Housekeeping: Providing daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area
Housekeeping: Ensuring the back-of-house and laundry areas remain clean, well-organised, and efficient
Housekeeping: Daily evening turndown service (Ultimate Chalets only)
Housekeeping: Monitoring housekeeping standards and providing mentoring or retraining to colleagues where necessary
Manager Cover: Stepping up on the manager’s days off to provide a concierge service to guests, and any team support that is required
Guest Communication: Proactively engaging with guests to address queries and fulfil special requests promptly
Chalet Maintenance: Identifying and reporting maintenance issues accurately and in a timely manner to the chalet manager
Health & Safety: Upholding hygiene and safety standards in accordance with company policies
Supplier Relations: Supporting and enhancing relationships with local suppliers where appropriate
Driving Duties: Providing the in-resort driving service for guests as needed
Environmental Responsibility: Demonstrating a strong commitment to sustainability and actively supporting Consensio’s environmental initiatives
Requirements
Must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour
Supporting the Chalet Manager and wider team in delivering an exceptional 5-star guest experience
Outstanding customer service
Front-of-house duties and housekeeping services
Breakfast Service
Afternoon Tea
Evening Service
Housekeeping
Manager Cover
Guest Communication
Chalet Maintenance
Health & Safety
Supplier Relations
Driving Duties
Environmental Responsibility
What we offer
Competitive base salary with paid overtime
End-of-season performance-based bonus
Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday
therefore, you will be paid your holiday pay at the end of your employment contract)
Accommodation with a shared bedroom and facilities
Meals will be provided whilst working
Full area ski pass reimbursement
Travel contribution if you are joining us from another location