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When you step behind the counter as a senior certified pharmacy technician, you’ll always be front and center. Each day is a new opportunity to build relationships and help customers, helping them find more joyful lives through better health. And we’ll make sure you get some joy yourself. Our pharmacies are filled with innovation, new technologies and so many ways to learn and grow. You’ll get the tools and support you need to move your career forward. And we can’t wait to you see how far you can go.
Job Responsibility:
Assists the pharmacist, under direct supervision, in the practice of pharmacy
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
Models and delivers a distinctive and delightful customer experience
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions
Models and shares customer service best practices
Develops strong relationships with most valuable customers
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information
Reports, immediately, prescription errors to pharmacist on duty
Responsible and accountable for registering all related sales on assigned cash register
Handles telephone calls that do not require personal attention of the pharmacist
Processes (corrects and resubmits) manual claims for third party program prescription services
Assists and supports Pharmacy Department on inventory management activities
May assist pharmacist in administering clinical services
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community
Assists with exterior and interior maintenance
Complies with all company policies and procedures
Completes special assignments and other tasks as assigned
Earns and maintains PTCB certification
Attends training and completes PPLs requested by Manager and acquires continuing education credits
Requirements:
PTCB or ExCPT certification (except in Puerto Rico)
One year of work experience as a pharmacy technician in a retail or hospital setting
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)
Nice to have:
Prefer to have prior work experience with Walgreens
Prefer good math skills (counting, measuring and weighing medications)
Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line)