This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Catering Sales Manager will be responsible for working in conjunction with other members of the sales and events staff to market, sell contract and detail events at Mayo Civic Center.
Job Responsibility:
Act as the senior leader / mentor to assist catering sales team in accomplishing sales and marketing goals
Use Sales and Marketing principles to promote the facility
Assist Director in developing Sales Plan to include goals and sales / marketing initiatives
Prospect new and repeat business to achieve set goals within specified market
Assist catering sales and service personnel with sales / upselling strategies, service recovery, and problem solving
Carry out specific sales plan relating to events using support of advertising
Audit client accounts / profiles in property management system to ensure accuracy of information
Assist Director in ensuring sales policies are adhered to
Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements
Prepare and execute contracts
Drive strong partnership with operational departments and onsite DMO sales team
Uphold an active list of resources for client and internal operational use
Uphold and demonstrate a complete understanding of company policies and procedures
Thorough understanding of the menus and event offerings cost structure to meet profitability guidelines
Detail the Food and Beverage components for self-contracted programs and assigned accounts contracted by DMO Sales Managers
Produce required Banquet Event Orders and receive client approval
Send client pre-event information and follow-up information that affects booking
Work in tandem with Event Managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned / contracted events
Liaise with culinary and operations to ensure proper dissemination of information for event logistics
Coordinate menu tastings
Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations
Work in tandem with sales and events to organize client post-event meetings to gain required feedback
Produce necessary sales reports and tracking metrics
Carry out supervisory responsibilities including interviewing, hiring, and training employees
planning, assigning, and directing work
appraising performance
rewarding and disciplining employees
addressing complaints and resolving problems
Requirements:
Associate degree from four-year College or University in Hospitality, Marketing, Journalism, Public Relations, or related field preferred
Minimum four (4) years sales related experience required
Facility/industry experience preferred
Excellent communication, organizational and interpersonal skills required
Ability to effectively supervise staff
Ability to prioritize multiple projects
High aptitude for figures and advanced writing skills
Professional presentation, appearance, and work ethic
Working knowledge of spreadsheet software and work processing software
Proficient in Microsoft Word, Excel, and Power Point
Ability to work under limited supervision and to interact with all levels of staff including management
Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays