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NAAFLS is leading the delivery of the Leaving Violence Program – Top End Regional Trial and we are looking for experienced senior case workers to deliver culturally safe supports to Aboriginal and Torres Strait Islander people experiencing family violence. The NAAFLS Leaving Violence Program (LVP) provides Indigenous people across the Top End with better access to practical and financial support to leave family violence. Our program is culturally responsive to empower people to develop their own plans to leave violence safely. The NAAFLS-led Top End Regional trial forms part of a national expansion of the LVP with trials run concurrently in Cairns, Broome and Dubbo. This role involves delivering culturally appropriate support and services to Aboriginal and Torres Strait Islander clients within the LVP. This role will be responsible for working with as part of the leadership team to support and supervise the case work team. It requires strong communication skills, cultural knowledge, and the ability to work in a trauma informed and strength-based way to support program participants to develop plans to leave violence safely.
Job Responsibility:
Work within the LVP providing up to 12 weeks of case management support for eligible participants
Complete risk and safety assessments to determine eligibility for the program and identify other referral and support needs
Contribute to intake processes and assessments to determine eligibility for the LVP
Offer high-level, culturally sensitive support and information to clients, respecting their cultural needs and background
Help clients create safety and support plans within the LVP framework, ensuring their safety and wellbeing are prioritised
Support clients to achieve goals identified in their safety and support plans, including spending the LVP financial packages in a safe and responsible way
In collaboration with the LVP Team Leader, assist in the supervision, support and mentoring of the LVP Case work team
Maintain accurate and up-to-date client files and input data into NAAFLS’ electronic systems in a timely and organised manner
Assist in developing and refining internal processes and procedures to ensure consistent, effective service delivery to clients
Support a safe working environment by adhering to and promoting NAAFLS’ Workplace Health and Safety (WH&S) policies and procedures
Build and maintain strong relationships with community stakeholders, enhancing collaboration and service outreach
Actively engage in regular file review meetings, ensuring case progress and compliance with NAAFLS’ policies and procedures
Engage in professional development and training in consultation with the LVP Team Leader
Undertake regular travel to remote communities in the Top End
Undertake other duties as reasonably directed
Requirements:
Possess relevant qualifications or significant experience
Ability and willingness to undertake a certificate or higher-level study if required
Demonstrated experience in delivering culturally safe, trauma informed and strength-based services for Aboriginal and Torres Strait Islander people impacted by domestic, family and sexual violence
Proven ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people, demonstrating strong relationship-building and advocacy skills
Capacity to provide culturally appropriate services that are tailored to meet individual client needs
Willingness to use cultural knowledge and expertise to shape and improve service delivery for Aboriginal and Torres Strait Islander clients
Ability to work independently and support and mentor case workers
Demonstrated capacity to work flexibly and possess the ability to manage competing demands
Ability to accurately record information in client databases and proficiently use Microsoft Office suite
Availability to undertake overnight travel to remote communities
Must obtain a Working with Children Clearance (WWCC) and a clear Criminal History Check
Possess a current ‘C’ Class NT Drivers Licence
What we offer:
Salary $100,776.00 to $105,340.56 per annum (dependent on experience)
As a Public Benevolent Institution (PBI) NAAFLS can offer up to $15,899 per annum of the salary, Tax-free as a fringe benefit (conditions apply)
Superannuation: 12%
Leave Entitlement: 6 weeks per annum plus 17.5% leave loading
Time off in Lieu of Overtime
Wellbeing leave (conditions apply)
Travel Allowance
Annual individual training allowance
Paid parental leave applicable to Primary or Secondary Carer (6 weeks’ paid after 12 months service)