CrawlJobs Logo

Senior Case Manager

voyages.com.au Logo

Voyages Indigenous Tourism

Location Icon

Location:
Australia , Yulara

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking a Senior Case Manager to be responsible for the strategic and operational management of Voyages' workers' compensation program and return to work program. Reporting to the Work Health and Safety Manager, this position ensures legislative obligations are met, injured employees are supported through expert case management, and claims are managed effectively to achieve timely, sustainable, and safe return-to-work outcomes.

Job Responsibility:

  • Lead end-to-end management of workers' compensation claims under the Safety, Rehabilitation and Compensation Act 1988
  • Liaise with Comcare and NT WorkSafe on claim determinations, liability decisions, and ongoing reviews
  • Monitor claim trends, costs, and performance indicators to reduce workplace injury impacts
  • Manage a portfolio of complex workers compensation insurance claims from start to finish, across a diverse range of departments and supporting operations, including designing and documenting compliant return to work plans for injured employees
  • Partner with leaders to reduce workplace incidents through proactive initiatives
  • Liaise between internal and external stakeholders, including claimants, leaders, medical practitioners, case managers, rehabilitation providers, and allied health professionals, to ensure process efficiency and outcome focused goals
  • Participate in regular claims reviews and report on workers compensation claims progress and associated cost implications to management

Requirements:

  • A qualification Cert IV in Personal Injury Manage or Mentor rehabilitation and return work coordination, with minimum 3 years’ experience in a similar role
  • Comprehensive knowledge and understanding of workers compensation legislation, ideally within the Comcare workers compensation scheme
  • Strong problem solving, organisational and administrative skills, working in a confidential environment on complex matters, including detailed report writing and shared filing systems
What we offer:
  • discounted accommodation
  • competitive pay
  • resort discounts
  • delicious on-shift meals
  • relocation assistance payment of up to $700
  • access to staff pool, gym, and Residents Club
  • incentive and bonus program accessible after a year of service includes rental discounts, a $700 vacation bonus, and resort vouchers for work anniversary
  • development opportunities
  • attendance and performance incentives

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Case Manager

Senior Manager, Project & Vendor Management

The Senior Manager, Project Management is responsible for leading a team of proj...
Location
Location
United States , Lisle
Salary
Salary:
100000.00 - 110000.00 USD / Year
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA degree required
  • 8+ years of full lifecycle project management experience or equivalent management experience
  • Six Sigma background or training
  • Experience in an academic enterprise
  • Strong leadership and interpersonal communication skills
  • Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives
  • Ability to manage a variety of business resources
  • Ability to work independently and make sound decisions with minimal supervision and direction
  • Proficient with project management practices and tools
  • Strong analytical and problem-solving skills to resolve issues and determine effective business and alternative solutions
Job Responsibility
Job Responsibility
  • Lead business growth initiatives across the institution or vertical using project management and Six Sigma process improvement tools and methodologies
  • Lead a team of project managers
  • Develop and refine processes and reports that lead to new academic programs or offerings, new IT systems, business innovation, competitive advantage, efficiencies/savings, and customer service improvements
  • Manage multiple business projects according to plan
  • measure, monitor, and report progress
  • Ensure projects are delivered on time and within budget
  • Prepare business cases, project charter documents and white papers to define and provide the rationale for programs/initiatives
  • Partner with IT,institution or vertical project teams involved in defining, developing, acquiring and implementing new information tools, or refinements to existing systems
  • Develop detailed project plans that contain key activities, timelines, and resource requirements needed to achieve project objectives while adhering to the defined project processes
  • Coordinate and manage all projects related to campus construction, remodeling, or real estate-related capital expenditures
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • Eligible to participate in an annual incentive program
  • Fulltime
Read More
Arrow Right

Senior Manager, Project & Vendor Management

The Senior Manager, Project Management is responsible for leading a team of proj...
Location
Location
United States , Columbia
Salary
Salary:
100000.00 - 110000.00 USD / Year
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA degree required
  • Master's Degree Preferred
  • 8+ years of full lifecycle project management experience or equivalent management experience
  • Six Sigma background or training
  • Experience in an academic enterprise
  • Strong leadership and interpersonal communication skills
  • Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives
  • Ability to manage a variety of business resources
  • Ability to work independently and make sound decisions with minimal supervision and direction
  • Proficient with project management practices and tools
Job Responsibility
Job Responsibility
  • Lead business growth initiatives across the institution or vertical using project management and Six Sigma process improvement tools and methodologies
  • Lead a team of project managers
  • Develop and refine processes and reports that lead to new academic programs or offerings, new IT systems, business innovation, competitive advantage, efficiencies/savings, and customer service improvements
  • Manage multiple business projects according to plan
  • measure, monitor, and report progress
  • Ensure projects are delivered on time and within budget
  • Prepare business cases, project charter documents and white papers to define and provide the rationale for programs/initiatives
  • Partner with IT,institution or vertical project teams involved in defining, developing, acquiring and implementing new information tools, or refinements to existing systems
  • Develop detailed project plans that contain key activities, timelines, and resource requirements needed to achieve project objectives while adhering to the defined project processes
  • Coordinate and manage all projects related to campus construction, remodeling, or real estate-related capital expenditures
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • annual incentive program
  • Fulltime
Read More
Arrow Right

Senior Manager - Category Management (Technology Services)

The Global Category Senior Manager at Amgen will develop and execute global stra...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
  • Master’s degree and 8 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
  • Bachelor’s degree and 12 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
  • 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
  • Familiarity with procurement platforms (e.g., Ariba), ERP systems, and advanced analytics tools
  • Excellent problem-solving, organizational, and analytical skills, including the ability to interpret large datasets and generate actionable insights
  • Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment
Job Responsibility
Job Responsibility
  • Own and evolve the global category strategy for Technology Services, aligned with business goals, with a focus on unlocking value, optimizing supplier relationships, and mitigating risk
  • Partner with Technology stakeholders across R&D, Commercial, and Operations to understand needs and shape procurement strategies that support enterprise priorities in a proactive manner
  • Act as a trusted advisor and thought leader, delivering insights on market trends, supplier capabilities, and best practices tailored to the Technology Services domain
  • Lead the creation of robust, financially grounded business cases (e.g., outsourcing models, total cost of ownership, supplier consolidation) that support procurement decisions and drive measurable impact
  • Stay ahead of market shifts in professional technology services— including evolving delivery models, workforce trends, and service innovation— and translate insights into actionable strategies
  • Design and drive a multi-year sourcing roadmap for Technology Services aligned with Amgen’s broader vision
  • Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation into Amgen’s Technology Services sourcing strategy
  • Partner with category managers for consulting and staff augmentation to ensure Amgen take a holistic approach to all external resource driven spend
  • Provide strategic oversight as the global lead for Technology Services sourcing, ensuring alignment between category strategies and evolving business needs
  • Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring strategies meet diverse needs and are implemented effectively
Read More
Arrow Right

Associate Director, Case Management Systems

In this role, you will hold a pivotal position to ensure our technology solution...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 7 years of detail oriented experience in a non-profit or similar organization
  • Proven expertise in CRM and ERP - Enterprise Resource Planning
  • Proficient in implementing and managing ERP Solutions
  • Strong background in Application Development
  • Comprehensive understanding of SDLC - Software Development Life Cycle
  • Demonstrated ability to lead and manage a team
  • Excellent communication and interpersonal skills
  • Bachelor's degree in Information Technology, Computer Science, or a relevant field
  • Strong problem-solving skills and the ability to make decisions under pressure
  • Ability to work collaboratively with other departments to achieve organizational goals
Job Responsibility
Job Responsibility
  • Lead the design, implementation, and support of case management systems and other enterprise applications across the organization
  • Develop a strategic vision for the case management systems and enterprise applications to align with the organization's mission and operational goals
  • Collaborate with senior leadership, program directors, and departmental stakeholders to assess needs and recommend tailored solutions
  • Oversee the selection, implementation, and ongoing management of case management systems and other enterprise applications
  • Identify opportunities for process automation, systems integration, and improvements to maximize system functionality and user experience
  • Supervise and build capacity within the case management systems and enterprise applications team
  • Plan and manage projects related to case management and enterprise applications, including timelines, budgets, and deliverables
  • Ensure systems provide robust reporting capabilities to support performance measurement, grant compliance, and program evaluation
  • Act as the liaison between technical teams, program staff, and organizational leadership to bridge communication and align objectives
  • Build and maintain relationships with vendors, consultants, and technology partners
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Escalation Manager

Braze is at an inflection point in our maturity, with a key focus on Scalability...
Location
Location
United States , New York City
Salary
Salary:
90000.00 - 117000.00 USD / Year
braze.com Logo
Braze
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A skilled communicator able to effectively convey critical issue status (both verbally and written) to executive staff, go-to-market teams, and other stakeholders
  • Adept at translating complex technical problems into easily digestible terms for all audiences
  • A decisive leader capable of problem-solving and working effectively within cross-functional teams
  • Able to prioritize and execute tasks efficiently in a high-pressure environment
  • Experienced in responding to high-profile, high-impact customer/product escalations in a way that drives customer loyalty
  • Technically proficient with specific tools for reporting, documentation, and observability (e.g., Jira, Confluence, Salesforce, Google Workspace)
  • Committed to operational excellence, using data-driven decision-making to minimize risk
  • Proficient in creating, interpreting, and utilizing data-driven reports to inform decision-making and drive process improvements
  • Possess a curiosity and willingness to continuously learn about our platform and how customers use it to achieve their business outcomes
  • Demonstrated ability to lead, make decisions, problem-solve, and work within cross-functional teams
Job Responsibility
Job Responsibility
  • Manage complex escalations, ensuring proper investigation, communication, and resolution throughout the escalation lifecycle
  • Lead cross-functional collaboration with technical experts, support teams, and executive leadership to ensure alignment in addressing escalated issues
  • Support and enhance the Escalation Management Function, problem management initiatives, and the executive customer escalation process
  • Develop and implement comprehensive action plans and solutions to address root causes, balancing cost, risk, and resource availability
  • Maintain and optimize escalation protocols and processes
  • Triage and prioritize escalations based on urgency and business impact
  • Translate complex technical information into clear business cases, impacts, and risks for stakeholders at all levels
  • Present and report on escalations, high-profile issues, and platform incidents to the management team and executives as needed
  • Drive continuous improvement in processes, service standards, and goals within the Escalation Management function
  • Analyze escalation performance metrics and quality trends, providing data-driven recommendations for improvements
What we offer
What we offer
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Fulltime
Read More
Arrow Right

Third Party Management Risk Senior Analyst

Shape your career with Citi in Dublin. By joining Citi, you will become part of ...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant work experience
  • Outsourcing and Third Party regulatory policies and procedures knowledge a distinct advantage
  • Excellent verbal and written communication skills
  • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
  • Articulate minute taking and follow up on all action points in a decision making committee or side meeting
  • Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
  • Demonstrated understanding of operational risk and gap identification
  • Bachelor’s/University degree or equivalent experience
  • Ability to prioritize and manage multiple projects simultaneously
  • Ability to present a compelling case to influence others where appropriate
Job Responsibility
Job Responsibility
  • Participates in the application of Third Party risk policies, to all business and functions across Citi Europe plc
  • Required to turn the data into visual reports in PowerPoint that clearly report on any concerns found with the data
  • Minute taking of committee and internal governance meetings with second line of defence
  • Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
  • Provides governance and oversight may include (not limited to) technology operational risk, risk for example
  • Evaluates the control environment by ensuring appropriate controls are in place
  • Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities
  • Ensures project completion, special assignments, and other ad hoc activities as required
  • Ensures the Operations Team is in compliance with all regulatory policies and procedures
What we offer
What we offer
  • Competitive base salary (which is annually reviewed)
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)
  • Additional benefits that support you (and your family) to be well, live well and save well
  • Fulltime
Read More
Arrow Right

Senior Manager Retail Product Development

The Senior Manager Retail Product Development – North America plays a pivotal ro...
Location
Location
United States , Cleveland
Salary
Salary:
101974.00 - 163158.00 USD / Year
engagecleveland.org Logo
Engage Cleveland
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of progressive experience in product management/product development
  • At least 3 years in a leadership role focused on retail channels
  • Strong financial and analytical acumen with ability to build business cases and manage P&L impact
  • Excellent collaboration and communication skills, with experience engaging retail customers and internal executive leadership
  • Demonstrated ability to lead cross-functional and external partnerships (suppliers, reps, firms) to deliver innovative, market-ready solutions
  • Strong presentation skills, with the ability to inspire confidence in Oatey’s innovation story
  • Willingness to travel domestically and internationally (20–30%)
  • Bachelor’s degree in Marketing, Business, Engineering, or related field
  • or equivalent relevant experience in lieu of degree
  • MBA preferred
Job Responsibility
Job Responsibility
  • Lead the development of new retail products from concept through launch, ensuring strategic alignment with customer needs and business objectives
  • Partner with global sales leaders to align new product priorities with Oatey’s strategic growth objectives
  • Foster a culture of innovation by embedding customer insights, competitive benchmarking, and market trends into decision-making
  • Work directly with Sales teams to ensure product strategies achieve both customer and company goals, positioning Oatey as a trusted and innovative partner in retail
  • Collaborate with Sales and Channel Marketing on retailer-specific initiatives, including line reviews, assortment strategies, and promotional planning
  • Present compelling product stories to customers that reinforce Oatey’s reputation as an innovation leader
  • Monitor and analyze performance of current SKUs, identifying risks, opportunities, and actions to maintain shelf presence, margin, and profitability (in partnership with other stakeholders)
  • Partner with suppliers, manufacturer reps, and external firms to co-create new SKUs and solutions that differentiate Oatey in the marketplace
  • Leverage external partnerships to accelerate innovation, ensure feasibility, and enhance value creation for customers
  • Partner with Supply Chain, R&D, and Finance to ensure feasibility, cost-effectiveness, and operational readiness of new and existing product initiatives
What we offer
What we offer
  • Generous paid time off programs and paid company holidays
  • Annual Discretionary Cash Profit Sharing
  • 401(k) with competitive company match
  • Market leading health insurance including medical, dental, vision, and life insurance offerings for associates and qualified dependents
  • Significant company contribution to Health Savings Account with a High Deductible Health Plan (HDHP)
  • Short-Term and Long-Term Disability income protection coverage at no cost to associates
  • Paid Maternity and Paid Parental Leave
  • Tuition reimbursement
  • A robust suite of complementary benefits to support associate well being
  • Fulltime
Read More
Arrow Right

AML Compliance Risk Management Senior Analyst

This role is integral part of the country Compliance team. The team is a group o...
Location
Location
Israel , Tel Aviv
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of AML local laws, rules, regulations and risks
  • At least 5 years of experience at a local financial institution in AML role
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Must be a self-starter, flexible, innovative and adaptive
  • Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
  • Good analytical, process management and implementation tasks
  • Ability to interface and partner with Compliance/AML/Control/Technology/Operations and Business across countries
  • High responsibility, with the ability to go down to details, determined to complete tasks and accurate
  • Proactively execute goals and priorities and prioritize the tasks effectively.
Job Responsibility
Job Responsibility
  • To assist and facilitate research and investigation of potentially AML investigations/escalations, including ensuring timely resolution of cases and filing of suspicious activity report to the regulator
  • To provide an effective ongoing credible challenge on the AML processes managed by the business
  • Working as a Subject Matter Expert in supporting Citi teams on AML matters
  • To support the implementation of the Citi AML Policy, and the various Global AML directives and projects
  • Responsible for implementation of local and global relevant AML regulations
  • Working closely with wide range of business lines and supporting units to ensure effective AML regime and discipline
  • Collaborate with global and regional stakeholders to accomplish unit objectives
  • Manage effective training plan on AML for impacted staff as well as increase and maintain awareness for the importance of AML requirements
  • Prepare, review and/or provide oversight for any other regulatory mandated reporting as applicable
  • Serving as Sanctions officer, manage disposition of transactional alerts
What we offer
What we offer
  • Generous holiday allowance starting at 22 days
  • Private medical insurance packages
  • Employee Assistance Program
  • Hybrid working model with up to 2 days working at home per week
  • Competitive base salary (annually reviewed).
  • Fulltime
Read More
Arrow Right