Senior Case Manager, Allianz

Allianz

Location:
Australia, Sydney

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and one another. We offer an inclusive workplace, promoting lifelong learning, development, and global mobility to share ideas, be inspired, give back to the community, and do meaningful work that matters.

Job Responsibility:

Managing a diverse portfolio of claims for corporate clients
working in partnership with internal and external stakeholders meeting Allianz’s service principles
determining liability and timely assessment of treatment requests
appropriately documenting claims decisions
developing and implementing claims strategies that deliver positive and sustainable outcomes.

Requirements:

Experience as a Workers Compensation Case Manager or other personal injury lines
excellent communication skills both written and verbal with a customer-focused approach
ability to handle difficult situations and resolve complex situations in a timely manner
proactive with the drive to learn and develop skills
excellent time management skills and ability to adapt when changes occur.

What we offer:

Inclusive culture
flexible work-life balance
career development opportunities including access to over 10,000 learning resources
financial and well-being perks such as discounts on Allianz products, retail, tech, and travel, and the Employee Share Purchase Program.

Additional Information:

Job Posted:
May 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Case Manager