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Senior CAPPS Technical Program Manager (PeopleSoft/ERP)

United States, Austin · Job Posted June 09, 2026
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Job Description

We are seeking an experienced Senior CAPPS Technical Program Manager to lead and oversee enterprise-wide CAPPS and PeopleSoft technical operations supporting multiple state agencies. The ideal candidate will possess extensive Texas public sector experience, strong technical expertise in PeopleSoft environments, and a proven track record of managing large-scale ERP support programs, vendor relationships, strategic roadmaps, and cross-functional teams. This role will be responsible for driving technical project delivery, managing managed service providers, ensuring system stability and security, supporting statewide CAPPS initiatives, and providing executive-level communication and reporting.

Job Responsibility

  • Develop and manage strategic technology roadmaps aligned with business objectives and statewide initiatives
  • Lead technical project management activities supporting CAPPS programs and enterprise application systems
  • Oversee outsourced technical teams and Managed Service Providers, ensuring contractual compliance and service delivery excellence
  • Provide leadership for CAPPS Central production support and deployment activities serving numerous agencies and hub instances
  • Manage PeopleSoft FSCM/HCM 9.2 environments, including enhancements, upgrades, integrations, and production support
  • Ensure adherence to SDLC methodologies, IT security standards, and data quality best practices
  • Coordinate technical support, incident management, and IT service desk operations utilizing ITIL methodologies
  • Design and maintain enterprise reporting frameworks that support multi-tenant environments and agency self-service reporting
  • Prepare and deliver executive-level presentations, status reports, and strategic recommendations
  • Collaborate with stakeholders, vendors, and technical teams to ensure successful project execution and operational excellence
  • Develop technical specifications and requirements supporting procurement and technology initiatives
  • Monitor system performance, integrations, and compliance with industry best practices

Requirements

  • 20+ years of experience supporting Texas state government agencies or public sector organizations
  • 20+ years of experience supporting enterprise application systems and technical operations
  • 10+ years of experience leading managed services providers and outsourced technical teams
  • 10+ years of technical project management experience supporting CAPPS programs
  • Strong experience with PeopleSoft FSCM/HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle databases
  • Extensive knowledge of SDLC, data integration, data quality, and IT security practices
  • Experience interpreting contracts and holding vendors accountable to service-level agreements
  • Strong executive communication, presentation, and stakeholder management skills
  • Experience with ITIL-based service management processes and service desk operations

Nice to have

  • Experience supporting CPA legacy Statewide Financial Systems
  • Knowledge of software and hardware management best practices
  • Experience developing technical specifications for IT procurements
  • Experience supporting statewide reporting and analytics frameworks across multi-agency environments

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