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We are seeking an experienced Senior CAPPS Technical Program Manager to lead and oversee enterprise-wide CAPPS and PeopleSoft technical operations supporting multiple state agencies. The ideal candidate will possess extensive Texas public sector experience, strong technical expertise in PeopleSoft environments, and a proven track record of managing large-scale ERP support programs, vendor relationships, strategic roadmaps, and cross-functional teams. This role will be responsible for driving technical project delivery, managing managed service providers, ensuring system stability and security, supporting statewide CAPPS initiatives, and providing executive-level communication and reporting.
Job Responsibility
Develop and manage strategic technology roadmaps aligned with business objectives and statewide initiatives
Lead technical project management activities supporting CAPPS programs and enterprise application systems
Oversee outsourced technical teams and Managed Service Providers, ensuring contractual compliance and service delivery excellence
Provide leadership for CAPPS Central production support and deployment activities serving numerous agencies and hub instances
Manage PeopleSoft FSCM/HCM 9.2 environments, including enhancements, upgrades, integrations, and production support
Ensure adherence to SDLC methodologies, IT security standards, and data quality best practices
Coordinate technical support, incident management, and IT service desk operations utilizing ITIL methodologies
Design and maintain enterprise reporting frameworks that support multi-tenant environments and agency self-service reporting
Prepare and deliver executive-level presentations, status reports, and strategic recommendations
Collaborate with stakeholders, vendors, and technical teams to ensure successful project execution and operational excellence
Develop technical specifications and requirements supporting procurement and technology initiatives
Monitor system performance, integrations, and compliance with industry best practices
Requirements
20+ years of experience supporting Texas state government agencies or public sector organizations
20+ years of experience supporting enterprise application systems and technical operations
10+ years of experience leading managed services providers and outsourced technical teams
10+ years of technical project management experience supporting CAPPS programs
Strong experience with PeopleSoft FSCM/HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle databases
Extensive knowledge of SDLC, data integration, data quality, and IT security practices
Experience interpreting contracts and holding vendors accountable to service-level agreements
Strong executive communication, presentation, and stakeholder management skills
Experience with ITIL-based service management processes and service desk operations
Nice to have
Experience supporting CPA legacy Statewide Financial Systems
Knowledge of software and hardware management best practices
Experience developing technical specifications for IT procurements
Experience supporting statewide reporting and analytics frameworks across multi-agency environments